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Beautiful hotel but completely dated - rooms could do with a refresh with scratched and work surfaces. In addition, you are staying at a premium hotel and yet they lock up their shampoo/conditioner amenities when really you should be getting your own. Service was subpar with a lot of waiting around… multiple decisions made without consulting one another so got frustrating at times.

Good location, next to a supermarket, and within walking distance to nearby restaurants and malls. The room was pleasant but a bit dated. The crew was friendly and considerate. There is room for improvement but overall it's a good experience.

This is a review for a one night stay because my flight got cancelled. The place is clean, roomy and staff were super friendly. And it is very close to Burgos Circle where there are upscaled restaurant, bars, grocery stores and even a Anytime fitness. What was suppose to be a burden became a blessing. Not having to deal with Manila traffic to go find dinner is a big deal. I got out to eat and had drinks at a bar down the street and walk right back. Great place!

The reception service is extremely poor. No one answered the reserved phone more than ten times within half an hour. There is no clear room address, and the front desk does not know how to receive and contact. This seriously wastes customer time and affects mood. Such a poor apartment will affect Ctrip's reputation!

This is a great studio apartment with views of Venice Mall and canal. Very short walk to the vast number of restaurants and shops in Venice Mall. Be sure to have contact phone numbers with you or check in, as the concierge won’t assist with check in at all. Once you reach the property manager, the service level is fantastic (thanks Josie). You’ll need cash for the security deposit also. One suggestion is to improve the level of detail for the address and check in, it’s a very difficult building to find.

Spent a night here. All good. Recommended for a short stay.

actually, this is better than averaged. except for 2 things, one is too many tiny small cockroaches in the room, i at least killed 6 in 3 nights. another is they dont have washing machines. the rest is ok, even better than average. i definitely will come back, but hope the warns to be killed before that.

I stayed here for a couple of hours before an early morning flight. I figured it wouldn't hurt to stay at a cheap hotel since I was checking out at 2am. However, instantly regretted it since hotel cleanliness was a bit iffy. But with the really cheap rate (less than 2k), I guess you get what you pay for and if you just want basic accommodation, this might be perfect for you. I arrived at the hotel at about lunch time, but they said that if I wanted to check in early (2pm is normal check in time), then I would need to pay extra, the extra they wanted me to pay was almost the same rate as their daily rate (basically just 100 pesos cheaper). It was kind of insulting as it was only 2 hours earlier and most hotels don't charge extra for a 2 hour early check in or at most, a top up of half a day's rate. So it felt really unreasonable that they were asking almost the same day's rate. Anyway, they let me leave my luggage at the hotel while I roamed around until check in. They also ask for a cash deposit of 2000 which can't be done via card, so heads up to the people who don't have local currency or cash. My room had an odd smell, like someone has been smoking in it even though smoking wasn't allowed in the room. I had to open the windows to air it out. There was also hair and flies in the bathroom. The flies would land on to the towels which made me doubt the cleanliness of the facility. I was honestly very paranoid staying here. I don't know if I would stay here again, possibly if I am desperate and short on cash, but likely not again during the pandemic as I am quite unsure of how much they clean the rooms exactly. However, this is probably much better than the cheap motels as there was no sleazy atmosphere and most of the people I saw who checked in were travelers like me who are probably heading into the airport as well. The location is pretty near BGC, about 5 minutes without traffic to SM Aura and 30 minutes to the T1 NAIA. It seemed pretty safe, there was a 7-eleven beside the hotel as well.

It was nice staying here

They need a lot of improvement when it comes to cleanliness. The bathroom in our room has a broken broken rack which made it hard to put our toiletries and we also found cockroaches in our room!