Descubra sua estadia em Roxas City

I'm a native Capizeña,and just visited my home-town after long time.Decided to get my family and bring them along just to experience hotel-mode.We were all awed to experienced the luxurious facility this resort has offered.Clean and Cozy room,the bed..oh my soo smooth and soft.Well-managed cleanliness everywhere from their lobby area to the room then next to the veranda..perfect! I never thought Capiz had this na.Everything is luxury in an affordable way. Capizeños must be so proud of this resort. Not to mention the location just walk to the sea!

Had an overnight stay here for business purposes and badly needed WiFi. Upon checking in they gave me a WiFi coupon and later tried it on my mobile phone and laptop, called the front desk and said they will reboot the WiFi. waited for half an hour and tried many times but still won't connect to any of my devices. Called them for the second time and told me they are going to fix it. They did not check on me again regarding the WiFi. Such a disappointment. By the way, I booked the room thru Agoda, deluxe with matrimonial bed, no bfast included, located on the far end of the building. If this is their style of customer service, bargaining their problematic room in exchange with promotional rates with an online travel agency..... such a no for me. Though the room is spacious, except i notice the trash bin inside the room, there's still 2 pcs of rubbish inside (a wax paper and a bibingka leaf). The toilet is just fine, with soap and shampoo only, with bidet, hot and cold shower, though the rain shower head needs to be replaced - clogged and mouldy.

At checkout they tried to charge us for the breakfast which is included in the room rate. When we complained, the took it off the bill and apologized for the delay. They did not apologize for the attempted fraud. Many people here write that the place is for nature lovers who want a quiet place. I have no idea why they write this. At the pool they play music at you in the volume of a dance hall. In the evening they show an action movie full blast. If you can't follow the story line, don't worry. It has none. It is all about the shootings and explosions. In your room there is no escape from the music either. They play 'background' music in the corridors at a volume that you just have to listen to it, like it or not. But here they are not entirely true to their own concept. It's not loud enough to dance. That they have a Coca Cola warehouse on the premises with trucks coming and going doesn't make it any better. And the neighboring sawmill also contributes to the acoustic background. The only positive points are the quality of the food and the comfortable and clean rooms.

Excellent staff and services, owner is nice and polite. Highly recommended for travelers especially that they have affordable rates.

very good hotel, good for family specially if you have kids they can swim and enjoy.

Serene, secured, clean and organized. Everyrhing came as expected. We had a wondefull stay assisted by friendly staff. 5 because I was completely relaxed in such a short stay. Thou the food availalability should be looked more into. Mosquitoes were abundant. It seemed something was being done by ”siga” because most areas were filled with that familiar scent but there might be yet a better solution.

Alunsina Hotel and Spa Roxas City (Capiz), Philippines 29 May 2024 - 02 Jun 2024 1x Deluxe Suite Booked 31 May 2024 - 02 Jun 2024 1x Deluxe Quadruple Booked Good overall value on price. Great size pool! However, the experience was marred by: 1) The resort location was a little far from SM Roxas and Robinson Malls. Over 15 mins travel time via tricycle or taxi - According from our taxi driver - Roxas City has only 3 working Taxis operated by Southwest Taxis during the period we were staying in Roxas. 2) The onsite cafe and room service closed by 6 pm. Very, very limited drinks/refreshments available after 6 pm. 3) The onsite massage service used offsite staff and we had to wait. After 30 mins wait. We had to chase the staff up to see when the masseuse will arrive at the hotel. In the end, we had to cancel as they still had not arrived and sorted an alternative offsite provider. 4) The breakfast choice was very limited. On one day the pre-order breakfast failed to be served at the pre-arranged time. This was organised the night before. 5) The Main desk in the room, which was connected to the coffee area, had ants crawling around searching for food. If you left an empty candy wrap by mistake on the desktop - the industrious ants would find it and tell their fellow ants. 6) There was no phone in the room so room to room or the front desk/Housekeeping was not available. So you had to walk to the other room to speak to your other family members or go downstairs to get any assistance or help required. 7) Not dog friendly as promoted, no dog bed, but charged the same rate as having an extra person staying in the same room.