Descubra sua estadia em Bacolod

Held our 40th High School Reunion at Sugarland Hotel on April 27,2024. Stayed with friends from US on April 25-29 and we got nothing but excellent service everyone. At the onset of my planning, I was assisted by Lynsie and she provided me with the information needed to make our party a success. The staff during our party were all professional and kind. The staff at breakfast like Dwight, Pommel, Robert etc will go out of their way to make our experience enjoyable. The rooms are fine with wood floors reminding us of the old Hacienda feel. Thanks also for the security guards who always make sure to open the door for us and see that we are safe. To everyone, thank you so much for your warm hospitality. We truly enjoyed our stay at Sugarland. God bless you and keep going the great work!

staff was great. very nice and helpful. rooms were pretty nice. tempting to stay and do monthly here. bathroom is spacious enough. great shower with good showerhead and hot water.toilet flushes well. bed is comfy and fluffy pillows. good sleep. ac works great. gets so cold. its next to lasalle so the surrounding area is nice. its good to take a walk. theres a couple options for mass just a short walk away. great experience.

I decided to try this hotel again because the location was close to the port. While I found it better than my last visit it was still not on par with the best hotels in Bacolod. The good: - The hotel is clean - being attached to the SM Mall with lots of choices for food and shopping was great - Sleep quality was acceptable - water pressure in the shower was great The bad - breakfast was especially bad. No bacon, no egg station, the only juice was calamari’s- how do you provide a breakfast buffet in a tropical country with no mango or pineapple juice??? The coffee and tea is serve yourself. This simply does not compare to the breakfast buffets at the better hotels in Bacolod . The no longer provide individually bottled water in the room. Instead it’s a large bottle that at least in my room was not marked as filtered, so I went out and bought water. - overall the feel is as though they are trying to get by on the cheap. The low quality desk chair, lack of individuality bottled water, poor quality towels, etc. all lead to this feel It’s not bad, just not worth the price. There are much better options in Bacolod for less money

I would not recommend Avenue Suites to anybody I respect. Staff in reception, restaurant as well as housekeeping staff are very friendly, always smiling, but totally useless due to lack in management and supervision. We hung the hotel’s preprinted request to clean our room ASAP outside our room at 7AM, but when returning to the hotel at 1:30PM our request was still hanging at the door with our room not cleaned, depriving us of our afternoon rest. When complaining to the reception we were told they do not start cleaning rooms before 3PM, so what was their preprinted requested for? For our complimentary breakfast we had a choice of a tiny almost invisible one-egg-pancake or a tiny almost invisible one-egg- omelet. No in-room complimentary drinking water, slippers, refrigerator usual in most 3–4-star hotels in the Philippines; they were not even ashamed asking for 50p per person for slippers.

It is a clean hotel that is hard to find in Bacolod. It is a hotel that has been open for about 2 months, but as it is a chain of the ASR Group, the staff's system seems to be well organized. The room was clean and the staff was very friendly. As for breakfast, it is the best in its current state among all the hotels I have stayed at in Bacolod. It is regrettable that not all the facilities are open yet, so not all the facilities can be used, and that construction is underway right in front.

Great place to stay . Clean comfortable rooms this was my third time staying here.

My wife and I stayed at the Henry Hotel for 5 weeks. We were totally impressed by Beverly's staff. They were professional, friendly, and accommodating. All my requests were handled in a prompt manner. The rooms were clean and up-to-date and the beds were very comfortable. The restaurant had delicious food they serve breakfast, lunch, and dinner. The restaurant staff we're excellent. Their location is close to Robinsons Mall. We felt very safe. The hotel has after hour security and it's across the street from the PNP police station. I would totally recommend the Henry. Thank you Beverly!