Descubra sua estadia em Miraflores

Atendimento da recepção terrível. Horário de check in nada a ver, só a partir das 15hs. Cheguei mais cedo e adiantei o check in, mas não pude entrar por ser muito cedo. Saí pra almoçar e voltei às 15hs e mesmo assim demoraram 15 minutos pra liberar nosso quarto. Além disso, nossas malas estavam guardadas e tivemos que esperar outra pessoa chegar pra pegarmos as malas, sendo que tinha duas pessoas na recepção. Ou seja, 30 minutos pra fazer check in, mesmo a gente tendo adiantado os documentos. Na recepção não nos informaram nada sobre horário do café da manhã, senha de wifi, limpeza de quarto, cofre, pontos turísticos, nada, diferente de todos os outros hotéis que fiquei no Peru. Na verdade, não fizeram questão de falar de forma a serem entendidas, diferente de todos os outros atendimentos que recebemos no Peru. Enfim, pra melhorar, o RH do hotel vai ter que fazer algumas modificações pra fazer sentido a hospedagem neste hotel.

Service was great as usual by the receptionist and really appreciate the warmth and smile from Stefanny. The swimming pool is a heated one so I could swim in it even though it was a cold day. Loved the welcome drinks and the amenities (coffee machine, body lotion, body shower, hand soap, shampoo, thick and soft tissue paper). The beds and pillows are comfortable, there’s a usb charger at the table. It’s a really convenient place near Kennedy park. Note that no cotton pad or cotton buds, toothbrush, shower cap were provided but I am ok with that. Security was really nice too, was waiting for Uber at night by the street and he would walk out to wait with me just to be safe.

Excellent location with lots of restaurants/eateries and markets around. If one wants to be like local people, bus stations are also very close. Staff is very friendly and everyone is eager to help. Particularly the reception manager Pilar is extremely nice who patiently answered our questions and showed us the directions to the markets and the bus station. Pilar also let us use her bus card so we don't have to buy the card. We had leisure times Lima so we went in/out of the hotel many times during our stay. Every time we passed by the lobby, Pilar would always hail to us enthusiastically. Good bedding, adequate breakfast, quite and spacious room, safe and frige useful for people staying more than one or two days. We read from some previous reviews about noise from street and requested a quite room. Our double room is very quite and we didn't hear any noise. Actually the front street the hotel is facing is not a busy street and we didn't see any heavy/noisy traffic there.

G adventures uses this hotel as its starting point for a number of tours. Really disappointed that they choose this 2 star establishment. In contrast in Quito, Ecuador they use the 5 star Hilton. This hotel is worn out, dark and cold. Our room has old bedding and blankets, scuffed sheets. No drinking water, no kettle, no tea or coffee or any drinks or snacks in room. No bath mat. Shower really old and faucet set to provide minimum water. Toilet flush button broken. Soap and sachet of shampoo provided. Air con only produced cold air. Old space heater worked and warmed room the second night. Breakfast is cornflakes with some toppings, yogurt, pineapple watermelon and papaya. Scrambled eggs and bread rolls are really poor quality. This morning they said they had no milk available.

New hotel with modern facilities in a good location. The bed is small but comfortable and the breakfast could have more variety. We had a bad experience with the guy at the Reception upon arrival - William - and they assigned us a room of a lower category than the one reserved. However, the manager knew how to respond to the inconveniences and improved the negative feelings at the beginning.

Front desk was amazing. They were very helpful and friendly. They spoke English well and were able to answer any questions. The breakfast was decent enough that you didn’t have to go out and spend money. I recommend highly

Great memories of Lima thanks to this hotel! Great location in the best area of the city, 5 minutes walk to the ocean. Large room, stained glass, excellent bed Very tasty and healthy breakfast (many yogurts, vegetables, fruits) Great service Thank !!!

The equipment and facilities are relatively old, but the location is very good. It is a supermarket next door. It is also very close to Kennedy Park. It is convenient to eat and relax around. The pharmacy is also nearby, which can be easily used. Breakfast dining place has floor-to-ceiling windows, it looks very good outside the street.

Not bad value for money, the hotel also helped me carry the box to take care of me. I am a lady too heavy. The room has five internal organs and lungs. There is a person sleeping in the bed. It is very big. ～ Going out and turning left is not far from the airport bus.

There were many delicious restaurants and cafes nearby, and it was a good place to access the old town. All the staff were kind. The room was clean, especially the towels were fluffy. I wonder if there was a little more variety of breakfast.