GGuest UserFirst off, every member of staff we came across was so polite and helpful when we needed it. On one of the days, we noticed we only had one large towel and the rest were hand or smaller. We just asked at the desk if we were able to get another one delivered up the next morning and he popped into the back and grabbed one straight away. Even when we had checked in, late (our flight arrived at 9:30 pm, we only got to the hotel after 10:30 pm), they explained they had a restaurant area, and a little mini market that was open 24/7, it had a little fridge with drinks and some crisps and snacks on the side, too. They informed us that none of the rooms have phones so if we needed anything at any point, unfortunately, we'd have to come downstairs to the desk, which we said wasn't a problem for us (it's not like a flight of stairs is going to ruin our entire trip). At checkout, they asked how everything was and were grateful that we enjoyed our stay. Because of this summer's heatwave, the room's Air Conditioning was a godsend. Once you tap the card on your door and walk in, you put your key into a holder that activates everything in the room; the lights, the AC. The decor is gorgeous throughout the hotel and in the bedroom. The bed was like sleeping on a cloud and the pillows and individual single duvets were wonderful (thank you, my other half steals the covers all the time!). We absolutely loved the bathroom and shower, the water heated up right away and was so relaxing, especially after the full days of walking we covered. Coming back to a warm shower and then cool AC, it was lovely. Also, the soundproof windows were amazing, didn't hear any cars going by or even planes, it was so peaceful and quiet - made for great sleep each night. The room was kept clean always, each time we came back at the end of the day, there seemed to be clean towels, the bed remade more tidily, and things neatened. It definitely feels well looked after. In one of the drawers was a safe where we kept our valuables (passport, iPads etc), things we weren't going to be taking outside with us. You enter a code you can remember and click 'Lock' then re-enter it to access it again. Really, really simple to use and extremely useful. It gave us peace of mind that we didn't really have to worry about our valuables. The area is really nice, it seems to be the majority of hotels, with a McDonalds about 5 minute walk away (perfect for a late-night meal - we definitely indulged) and the bus track/stop is literally 2 minutes away so transport is extremely accessible from here, and if you head 2 stops back to the airport, you have even more. The hotel, the people and the room were just incredible. Honestly felt like a luxury stay, and some days we didn't even want to leave the room! Hopefully next time, we'll try breakfast or dinner there. One thing we will say for people looking to travel into Amsterdam from here, it's either €6.50 for 90 mins for a 'bus, metro, tram ticket' e
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