Descubra sua estadia em Almelo

The hotel is a bit old, but the whole is very clean. The breakfast is very rich and never hurts passengers. Especially the outdoor environment is very comfortable. The waiter was also very polite. The hotel is about 3 kilometers from the Cologne Pavilion and about 15 minutes by Uber. Or walk 5 minutes to the nearby light rail station, which is quite convenient.

A catalogue of inhospitability, avarice, rudeness and ineptitude or lack of proper training summarises this horrible hotel. Arriving after ten o’clock in the evening, I found the door of the hotel closed and rang the front doorbell several times to no effect. Only after walking through the freezing rain to the back of the hotel and knocking on the windows, did I manage to raise somebody’s attention to let me in. The staff explained to me that they had shut down the front door bell, but yes, they were expecting me(?!). However, arriving “so late”, I was required to pay 50 euros to the night porter, which I flatly refused to do. I paid for my room and breakfast and climbed the stairs to the fourth floor. My room was tiny and stone cold: all three windows were wide open at 3 degrees Celsius, the heating off. No luggage rack, not even a hook in the wall for my dripping coat and umbrella, no desk, no toiletries, no light in the pitiful shower. No amenities whatsoever but for a tiny hairdryer and a tiny clothes cupboard that couldn’t fit a long coat. The windows were too high to afford the least view. The next morning, being the only person in the breakfast room, I had to go through several plates, glasses and cutlery to find myself clean ones without grease or melted cheese clinging to them. A staff member eventually approached me and demanded to know what my room number was, she couldn’t even be bothered to say good morning! While checking out, I complained about the above and the same staff member offered to pay me a refund of an unspecified amount. I thought in fairness to wait with writing my review until after this was paid, this offer being the only positive experience worth mentioning; but after four days I haven’t received a penny yet even though we have the same bank and payments go through almost instantaneously. To conclude: a horrible hotel with zero stars. I was informed by the staff that the proprietor doesn’t want to pay for the star system - I wonder why?

Very close to the railway station and commercial street. Easy to travel, eat and shop. The hotel’s breakfast is very good, the best breakfast to a European hotel. Good hygiene and new facilities.

Just a weekend away, and we always book Hotels near the city center. The weapon of Hengelo is the perfect hotel to do that. This hotel is close to the center and is perfect. Very large spacious room, with everything on it very modern and clean. And the possibility to make coffee and tea in the room. Spacious and very comfortable bed and nice bath in the middle of the room and a nice bathroom. A nice couch in the room is also nice so you can sit and relax for a while. Very modern that you can use an app via your phone to open your hotel and room door. The adjacent restaurant is very nice, cozy and the food and coctails were delicious, something for everyone. There is no reception or breakfast room for breakfast. This was not a problem for us, we had breakfast with us as there is a fridge in the room. You can also walk into town and have breakfast there or get breakfast at the supermarket. Again a super nice hotel for a weekend getaway.

Cozy old inn from 1830? Very comfy beds, pillows. Not said in description but has 2 levels! Sitting/Tv room and full bath on entry level, stairs to upper loft bedroom also with tv. Good thing my older legs still work well, tho trips downstairs to toilet in mid-night not so good for older folks. One strange glitch: booked and prepaid via Priceline (subsidiary of *********** I believe) they say Booking was invented across the street at Twenthe U!! Yet upon checking in, they had no record of Priceline booking!! Only after I gave them phone # to call did they resolve issue! Unreal!! Once in room had to call service to a. Close strange stuck open window b. Locate hidden buttons on reading lights c. Replace broken telephone! Second day had to walk back to reception 2x !! When my keycard didn’t work!! Staff was friendly and helped immediately, but why are these issues happening? Don’t they do this each day and know to check for problems? Ok guess I have stayed in too many hotels… Still, very cozy and sweet hotel and would definitely stay again!