Descubra sua estadia em Sepilok

First the good. Location is excellent, AC and Wifi worked great, very clean. Bed comfortable, and they even provide a true top sheet, something lacking not only in most places in Malaysia but most everywhere in Europe even at 5 star hotels. Grounds are lovely with only the sounds of the forest so very quiet. The soso, staff friendliness and brakfast. Its not restocked so by 830 its slim pickins. Nothing to get excited about even at open. But my biggest complaint is the fact that under facilities its lists ”shared kitchen” so we bought groceries as we like self catering. After check in, when I asked where to find the shared kitchen, which is pictured on the listing on agoda, she asked which room we were in. When I said the Hornbill lodge, she said only 1 building has a shared kitchen and its for guests of ONLY that building. This is a paradigm of fraudulent inducement, and I deduct two stars for that. There is a sink and fridge and a counter in Hornbill, in other words they have the place for the promised shared kitchen, and adding a hotplate and a couple pans would hardly cost them much, but they've chosen instead to not deliver what they promise.

We spent 4 nights over new year at the resort together with friends and enjoyed the stay a lot. The resort is really beautiful, at the edge of the jungle, full of trees and plants, with the houses nicely and loosely spread over the resort. The houses are nicely build and have a jungle outside shower. The resort has a really good restaurant serving local and delicious food. The staff is very friendly and the kids loved it as well.

The hotel is in the jungle with all the good and bad things that come with it. On the plus side: close proximity to the Orangutan and Sun Bear Rehabilitation Centers, as well as the Rainforest Research Center. 5-15 minutes walk. Beautiful, almost untouched nature around. The territory of the hotel is well-groomed and pleasant. Rooms are good with spacious bathrooms. There is an air conditioner that works quite well. From the bad: tasteless monotonous food (there is no alternative, we are in the jungle) breakfasts are edible, but no more, poorly trained staff in the cafe, barely warm water in the shower in the morning (I did not dare to wash my hair), lack of brushes, combs, hair dryers and etc. However, all this is excusable, understandable, and I would not write about it if it were not for the ”icing on the cake”: just disgusting pillows. A piece of high dense foam rubber, from which the neck becomes numb in a minute. Falling asleep on this is not an easy task. It is difficult to explain this mockery of visitors by the conditions of the jungle.

A great stay at Sepilok. Good location to visit the orangutan, Sunbear and the discovery centre. They are all walking distance but can also arrange transportation via reception. Also good distance travel to Labuk. Nicely built with great staff. Love the service and they really make us like home. Very accommodative and giving good advice on our travel. Food is good and my son loves their special fried rice. The pool is good to cool off after a hot day. Room is clean and lovely. Also can organise its tour to Kinabatagan River.

We stayed here for 3 nights and absolutely loved it! The standard rooms are on the basic side, however for the money we paid we felt this was more than adequate (Considering you are in the middle of the jungle). The staff and the food were amazing and you’re well fed with the free breakfast! Actually very surprised at the previous reviews on here as the staff went above and beyond to cater to us and seemed really interested in our travel plans etc. Nothing was ever a bother for them and they seemed to really like their jobs from our point of view. We did make an effort to speak to all the staff (human decency), which in turn they were always super welcoming to us! The closeness to the attractions you want to see in Sepilok is the main bonus, with the orangutans and the sun bears being within a 10 minute walk. We spoke to some other travellers who weren’t staying here but came for lunch and they said how they highly regretted not booking here as theirs was practically derelict. The pool area is great for a cool down and very refreshing and the wildlife we seen around the resort alone was amazing. We 100% would come back and would definitely recommend!

Highly recommend staying here! The staff was very friendly and helpful. They have free transportation to the RDC, Sepilok Orangutan Centre, and the Sun Bear Centre. The staff was also able to help me get signed up to do two night tours at the RDC and provided transportation to and from. They can help with other tour reservations as well though I did not have time to take advantage of them. The retreat itself is beautiful with amazing views! You really get the experience of being immersed in nature while you are here. They provided breakfast for free and then have a simple menu that you can purchase from for lunch and dinner. The vegetarian curry and vegetarian fried noodles were delicious and the rest of the food looked good as well. The prices for everything were also reasonable and was well worth it!

Glad that I stayed just for 1 night, but that 1 night cause me to have a bar flu, as I am allergic to dusty. The place itself is okay, and quite convenient for those who just want to stay for a day transit, as it is near to the airport, and only 20mins to Sepilok Orang Utan. The place is rundown, as u can see in the pictures, they seem not to have effort to change the bad wall paper, clean the dusty etc. Really need to refurbish again. Stay away if u have an allergic to dusty, u will regret like me. But a good area for transit in terms of location. Breakfast food was just okay.

Hotel Labuk in Sandakan offers a comfortable and pleasant stay with its modern amenities and friendly staff. The rooms are well-maintained, providing a cozy retreat after a day of exploration. The hotel's location is convenient, close to local attractions and dining options. While the facilities are generally good, the decor a bit dated. Overall, Hotel Labuk provides good value for money.

The hotel is ok and quiet

Good price, bigger room and clean. Well maintenance comparing to the nearby hotel. Strategic location, there are a lot of kopitiam, cafe or restaurants nearby. Supermarket also a short walking distance. The only disappointment is the boiler, the water temperature is too hot and unable to adjust. Guest either need to adapt the hot water or take shower with the cold water.