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HIGHLY recommended hotel for cleanliness, location and value for money. The bed and pillows are so comfortable! The best part of the hotel is their staff. Look for Mr Zaid. He is a gracious and wonderful host! I arrived to have a look at the rooms a week before check in and Mr Zaid graciously showed us a few rooms. On the day of check in, my friend’s credit card was declined but Mr Zaid allowed us to check in anyway and said we could pay later. Unbelievable!! He even offered us free parking throughout our stay! Always smiling and really just a pleasant person to meet! When we came back after dinner, we realized the room didn’t have bedroom slippers. I went to front desk to ask and the gentleman there apologized because they have ran out of supplies. However, he didn’t stop there. Instead, he went to look for unoccupied room by room to see if there were any extras. Really above and beyond expectations of a 3-Star hotel. For RM100+ per night, you’ll get a tastefully decorated hotel room with full hotel amenities like TV, toothbrushes, bottled water, coffee, hair dryer. Hot and cold water dispenser, iron and ironing board are available in the common area. At Eureka, you will get the warmth of a homestay and the feel of a hotel. I would totally recommend this hotel to all my friends! Thank you Mr Zaid and team!

I especially like the environment there, the beautiful scenery, the birds and flowers, the villa is simple and chic, very emotional. There are frogs and insects in the night, and there are bird songs in the morning, which is suitable for leisure for small purposes. The waiters are warm and thoughtful, that is, the transportation is not convenient, and Chinese food and dinner are not available. Going to eat a meal will require a round trip and cost 120 MYR.

What I like: 1. Bed - so comfortable. The mattress is not hard, even expensive hotel doesn't have this kind of comfort 2. Location - 2 minutes walking distance to Queensbay. There are lots of cafe downstairs. 3. Price - not too expensive What I hate: 1. Soundproofing - I read other reviews said the soundproofing is bad but I don't believe it. I don't think it's too bad. But actually it is really bad. You can hear people talking, like they're in your room! So don't have hardcore sex with ur partner haha 2. I don't get the same setup like in the pictures. I get the bathroom besides the bed, totally different with pictures 3. Can't sleep even the bed is so good Note to others : 1. I don't get any toiletries 2. Parking will be fulled except at night and you need to pay parking fee. 50sen per 30 minutes

The route to the hotel is a bit strange, but overall it looks good. But check the accommodation before coming.

This accommodation is located right in front of Nasi Kandar Penang Kayu which opens 24 hours. Queensbay mall is nearby and only takes around 15 mins to the airport (subject to traffic) so as we only stayed 1 night to catch an early flight, it was convenient - location wise. No wifi provided though. Really have table tennis/ping pong table, dart games and movie (we didnt watch any) as seen on the pictures. The building is a bit outdated though. The tenant contacted us directly via Whatsapp and the explanation about the facility was very very clear and helpful.

The check in and check out process were really easy and fast, room is spacious, clean and we really like the bed. its king size with fluffy pillow. all basic amenities were provided, iron, hair dryer, sejadah, toothbrush set, drinking water, fridge, kettle. the pool can be better maintained, but my kids have lots of fun playing in the pool with playground in it. Overall, nice stay, not much to complain. There's a restaurant downstairs but better check the price before entering. Maybe just a little improvement on the housekeeping. we book the room for 2 night and went out, no housekeeping were sent to change the towel, empty the trash bin, refill drinking water, shower foam etc. Need to call and ask (bdway, there's no phone in the room). my suggestion is to put a sign so that the housekeeping know which room need to be tidy up etc.

No television in the room. Bathroom/ toilet quite small. There's a gap on the bathroom door (u can see thru the gap). During day time, there's noise coming from construction site nearby. It's near to the airport, but our visited places mostly very far from the hotel (example: batu feringghi, batu maung, komtar etc.)

I love budget hotels... Been to lots of them and I know the expectation when staying at this kind of accommodation. Cheap, basic amenities, no frills concept. However Hotel Seri Malaysia Pulau Pinang just set a new standards of how a hotel should not be. I've stayed with them a couple of years ago and I know how bad their services are, but after several years maybe they might consider improving at least a little, but they prove me wrong. Check in 2 days ago, and the impression is not good. Complaints from the customers at the counter (hot water, cleanliness, etc). I thought maybe he was because bg fussy. I've got the 3rd floor room which is not a problem without lift. The room is ok but the air-conditioning is unreliable. The temperature control doesn't really works. The breakfast buffet nothing special with limited spread. I saw few tourists who bring in their own food. Don't know why but I assumed the choices of F&B is not enough for them. And the seating are so limited. I know that it is School holiday session but when the customers standinh for 10 minutes with food on their hand and no one even give a damn, then it is intolerable. I do ask for a container for me to take away the food, but as if they care. So.. Seri Malaysia hotel... If you do read this review, good, please do something for the sake of your own good. For me, no more Seri Malaysia ever. To be honest I'm ashamed they have Malaysia in their brand. Change to other name please

the room different from photo shown on the website.the room provided was small for my family of 4 even though the receptionist said they provide us the new launched room which suitable for family.i knew because a friend of mine who stayed there was given a lot bigger room and she paid same price as me and she stayed with her sister only. i felt cheated and disappointed.