Descubra sua estadia em Atizapan de Zaragoza

Please stay away from this hotel. There are plenty of options in Mexico City. Ordered a burger well done for room service. A burger, not a full steak, something easy to cook. The burger was raw in some places and the meat did not look fresh at all. The waiter cane up and demanded payment on the spot. I thought to myself, this is strange. In normal hotels a bill is created and then paid during check out. Also had my jeans and shirt washed. Silly me, why did I think this was going to be a painless existence? I arrived from work and at 8:30PM got a call from the front desk asking me to come down to the front desk to pay! What???? I said I expected to see my clothes hanging in my closet with a receipt like in any normal hotel. Not here. A front desk person came up with a portable card reader, holding my clothes for ransom. Where am I? What is this place? What kind of people does this place usually host that they need to do that? To add insult to injury the temperature controls do not work. The air conditioner is on, it is the winter season in Mexico and although it is not as cold here as in my country, we don’t turn the air conditioner when the temperature outside is 50F. Turn it off 50 times and 50 times it turns itself on again. I thought about calling maintenance. Nope, I will not give them another reason to show me how incompetent they are. Will suffer thru it. Counting the minutes until my check out.

Located on a shopping mall and close to the city center, 15 mins of a ride. The room has enough space. I spent more than 3 weeks in this hotel and more on several city express hotels so that the breakfast was always the same/similar. Breakfast is enough but not a wide variety.

Breakfast was absolutely delicious and Oscar the guy in my picture was kind and attentive, he made me feel welcome with his attention. In regards the room - walls are thin, you can hear the conversation someone is having next room. You can hear their alarm going off in the next room and wakes you up. If the TV is on you can hear it perfectly. To management - please separate people arriving, you were filling rooms in order next to each other as if you don’t realize the most simple noise comes through your thin walls. What it appears as a good looking hotel that idea goes away very quickly. If you had not charged me over $100 dollars per night I would have not written my negative review. Keep your fees low be fair to your guests and the people that works for you. And you must have a constant check up on the shower drain, it gets plugged so easily and I didn’t enjoy a wet bathroom floor, it’s dangerous. In case you haven’t realized the wooden shelf case for the coffee pot is inefficient because it’s tight - you have an accident waiting to happen and someone will get burned. Back to the main problem, its hard to sleep in this hotel, you can hear every car that drives through the streets in the middle of the night. And I was on the 4th floor! Iris the receptionist was doing her job very well but she is not allowed to lower the price per night. Her hands are tight doing as she is told. And she was delivering towels when we first arrived so there was no one at the front desk. How can she be happy working for you? Her responsibilities for the whole hotel is noticeable and she is a human being working too hard to make a living. While hotel management and owners only cares about their budget, making money with thin walls. Care more for your workers that’s the least you can do.

I really had a great time with the kids and my girlfriend and I would return back to this hotel

Not bad, now it is outside to build a house, there is a shop noisy, near the industrial area