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Had a great time staying at Ibis budget Agadir. We stayed for 8 nights. A special thank you to Rachid for always going the extra mile when trying to help and Leila both at the reception desk. Leila solved many issues for me and found a solution. She made our stay pleasant and easy. The shower is great. You can tell you are staying in an international major brand Ibis. The decor was great. The beds were very comfortable. Breakfast was simple but everything tasted great. Overall great value and we would definately consider staying her again. We had 2 rooms. Next door has a great cafe and a mini mart. The only downside is taxis. The area is being constructed at present, so to get a taxi it would be best to ask reception to call you a taxi. Apparently it is a fixed rate of 50 dirhams for a petit taxi anywhere in Agadir, or you can cross the main road and try to find a taxi. 50 dirhams is a good rate for anywhere in Agadir. The beach is about a 20-25 drive (promenade). There is a kids club about 10 mins walk away. my suggestion to Ibis, make a better deal with the taxi company for a petit and grande taxi with a fixed rate, because you have to cross a highway to try and hail a taxi. so a taxi grande return from the promenade was the same price for a 1 triple room stay. about 300 dirhams. Maybe slightly less. There was many hotel stays with cars. The hotel is also only 10 drive from the main souk. if Ibis can get a fixed rate of 50 dirhams for a petit and 100 dirhams for a grande i think this makes it a more better deal. but overall great stay and actually become very comfortable in this hotel. So Ibis budget definitely worth considering

The staff here don't know how to look after customers or complaints. Our first room had tiles falling off the wall, unfinished grout and a musky odor. Our second room was fine, however the design of the basic rooms leaves a lot to be desired. They haven't been updated since they first opened by the looks of it, sub par for a 5 star hotel. More verging on a rundown 3 star room. When I wasn't with my wife, she would be asked what her room number is, this happened on 3 occasions. The staff aren't proactive, you must always call them over or get up and walk to them to get attention for little things. They never replenished our water in the 4 nights we were there, each time having to talk to someone. Or calling concierge. We were told and checkin that our return transfer would be complimentary, it wasn't and I had to have that removed from my bill. We burned ourselves at breakfast due to the faulty bread toster, staff just watched as things happened, no one ever asked to help. You must be self sufficient in this hotel, unless your Arab or French. The hotel manager was informed of all of this at checkout. No remedy was taken, if anything condescending remarks on how I said it was ”okay” in the morning the single time she asked if everything was fine. I should've refused to pay the bill. Terrible place. 1 star. Ruined the end of our holiday.

I have been a member of the All program since at least 2011 and have visited 45 different Accor hotels since then. This is my worst experience in a Accor hotel. I made my reservation several months ago for a stay from August 14 to 20 with my wife, our two 3-year-old daughters and our two-month-old baby. According to the description on the All website, it is an ”executive villa with 2 bedrooms, private heated pool and butler service with a Check-in at 3:00 p.m.” Before coming, I exchanged several emails with the hotel, clearly mentioning the ages of my three children. We arrived at the hotel on August 14 at 3:00 p.m. - We waited 90 minutes before having access to the villa because it was not ready. - When we had access to the villa, we discovered that the second bedroom is upstairs with stairs located outside. This does not correspond at all to the description and photos on the site. The hotel could have stipulated this to me in our email exchanges because it is absolutely not suitable for 3-year-old children. Result: we had to install children's beds in the living room. - The swimming pool is located exactly 20 meters from the beach restaurant and is exposed to it. There is therefore no privacy as the photos and description suggest. The smells from the kitchen are overwhelming. And the trash can is located very close to the entrance to the villa. - The water in the pool was cold. We were told that the pool was only heated at the customer's request and that it would take 48 hours. The technician came several times to try to fix it. - In the villa, several materials were damaged. The toilets in the bathrooms were not flushing properly. The ventilation was making a noise that kept us awake. - The butler did not give us his phone number until 6:30pm. He was unable to help us. - At 5:30pm, a manager (Mehdi) came to tell us that the hotel manager was coming to see us. He never came. He passed on the message via his manager that the villa had been like this since the hotel opened; without any attempt at a realistic solution or excuse. Speaking with staff members, it seems that we are not the first to notice a significant discrepancy between the description of the villa and its dilapidated state. It is not suitable for young children or even people with disabilities. This should be mentioned on the website.

Just returned from a week at this great little apartment hotel.Excellent value for money. Good quiet location yet easy walking distance from the superb beach and centre of bars and restaurants and shops.Very clean. Excellent service from all the efficient friendly staff especially Youssef and Abdul.Nothing is too much trouble. The buffet breakfast is excellent with plenty of choice and I am very hard to please. The rooms are large and comfortable with facilities to cater for yourself if you wish to.Balconies are large and overlook the swimming pool and ocean.The swimming pool Is excellent and plenty of fresh towels available I hope in the future they will consider having a bar and restaurant for dinner and offer money exchange.Thank you for a very enjoyable week at your hotel in Agadir

Room condition is ok. Because it is an apartment, the refrigerator (refrigeration room + refrigerator) is large, induction, and there is a kitchen where you can dish. The room was quite big and the terrace was good, but the bathroom shower booth was small and the sink was small, so it was a bit disappointing that the space for toiletries was small. Breakfast is not available separately and you have to pay separately to use the spa and gym. And there was no guidebook in the room, so I had to go to reception and ask for information to use the service. It was a new building, so it was clean overall, but there were a few doctors to visit again.