Descubra sua estadia em Astana

Comfort Hotel is located in the city of Astana, Kazakhstan. One of the best hotels in the city. There are various rooms, all beautiful and well equipped. All staff are well educated, very friendly, smiling face, the manager is very helpful and makes your stay enjoyable. This is the place of dreams and I have a fantastic experience. I recommend that if you come to Astana, be sure to experience this hotel with good days and memories.

Nice little hotel nice and friendly staff not a bad location

Very good value for money, the room is clean, there is breakfast, the front desk service is very friendly and very helpful,

Nice place. For adequate price comfortable accommodation. Renovation is fresh, the room is not killed, you come in and immediately feel that the condition of the room fund is monitored. There is a teapot, glasses, cup, tea bags (which is very pleasant), refrigerator. Fewer clothes, a couch of comfort. Clean. The administrator is polite, when settled, they immediately release a bottle of water (but I would like to 2 when settled 2 people). There is a net of insects on the window - it was very important for us. The disadvantages are the lack of elevator and location (behind the window noisy). Only for this, I will remove one star, TK owners, I think, have realized in advance that in such a building of perfect comfort cannot be. The good is a conder and the window blocks noise when closing, thank you for that. In a word, if you don't mind doing a constant top-top on the forests, I recommend it, it's cozy here.

Facilities: complete facilities, relatively long time Health: good Environment: There is a supermarket on the right hand side of the door Service: Very good The lake freezes, and the traffic flows back and forth from the bridge and the ice beneath the bridge form a beautiful landscape

We have already stayed here, once forgotten the keys to their apartment in another city)) though we lived in Astana for 8 years. Then several times we have settled here friends who have come from Russia for visas to the American Embassy. It is through the road - it is undisputed plus location. Now we moved from Astana. And when the question of obtaining a visa has already been raised for us, without thinking, booked it, on the old memory. The quality of the service has fallen just to zero! Cleaning no!!! We arrived late in the evening with two small children, for a long time could not get to the territory first by taxi (the guard didn't even let the suitcases go). Then they could not get through the homephone. And this is a residential complex, not just a hotel. No instructions anywhere, nobody took care of at least the plates hanging in the entrance... Where to call? On what floor to go up to find a recipient? D6)))) Go to the room, put children in the dark in the bedroom. They started to lay the sofa and lay the second set of clothes, and it was dirty, unsleepy and all in the hair. I call the reception and hear: ”The waitress will come in the morning, now no one is there.” After a long discussion, they all brought the underwear. And in the morning I found that the underwear on which the children slept was dirty too. With the protector from the shoe on the roll. The shells are frozen, the water is not going away. On the third day, I called the supervisor and they allowed the apartment to be vacated by me. They pulled out bottles of pelvis inside of the bed, vacuumed the furry carpet and washed the long-unwashed floor. The raccoon also brought in order. So the number 711 is washed, you can go and live 😂 How we are confused told a friend living in a nearby block, it turns out recently, famous ...drom. Here (in the same building) girls live) When customers visit, they remove these apparatus without leaving the house. So it is not worth sitting here with the children. Yes, toilets with heating, a smart house and all the things. But when it all became awful unclean, pleasant from these chips is not enough.

Dear friends! The hotel is good! Really! Our first impression was quite enthusiastic: friendly guards and respirators, beautiful finishing, futuristic design, magical elevators carrying the excellence of the exceptional panorama as an inner architecture, And to the city behind huge windows ... And ... Maybe everything. Further delight changed the distress: The rooms are not ready for the reception of guests (with the last of the contestants who participated in the festival) - somewhere in the urns remained debris, in the toilet rooms there were dirty sinks and toilets, towels mainly only for legs, small and large had to be asked; to be asked and clean the room, at least the trash was removed; in one room the window was clapping, in the other was shaken deadly; from one room the keys had to be changed Every day - I think it is worth checking the castle, not to offer the standings from the 17th floor to go to the 1st and back for the new key??? ; it turned out that we didn't put the hoods, so the contract with the organizers of the competition was drawn up. But at the same time, two coats were nicely forgotten in one of the rooms. And without any problems, one more was given to the recipes at the request of one of our girls when she asked for it before visiting the pool. However, a couple of hours later, the other participants of our team refused this service (then we learned that we do not have the right to do so under the contract) and offered us to rent a thing, reporting that it costs 6,000 tog. It is only to clarify that on our question - we buy it? - we were quite arrogantly explained that these are our problems. But I would like to note that the staff of the restaurant ”Aigerim” was overspilled by the arrogance and hammock. It is worth a separate mention. The boiling for tea was quite difficult to produce. Every meal was accompanied by the supply of cold dishes. The waitress, who was throwing a tongue with continuous tickling and disgusting on the face of the plate on the table, said that the spaghetti eats cold. In our outrage, the Hall Administrator said that they were practitioners. Some of them allowed themselves to play catch-up in the hall, which often led to a fight of dishes, one of our students poured out the compote, soup served on a dirty pad in fat-filled cups. I tried to nivel the sharp corners, react calmly and thank you for correcting the situation. But, comrades, it's just DNO!!! They gave up even my nerves. I understand that maybe the hotel administration is nothing, everything is rented. But then you should decide something with your tenants. When we go to the competition, we don't ask you for a gift, we don't leave dirt behind, we don't argue with anyone, we don't hammim, we don't twist stars with increased requests. When it all started, we didn't even have the words to say to anyone except ”Hello!”. Why did we stay without normal food at least? We paid little money for it? We paid everything we announced and not in this list

Ver good hotel! excellent service!