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I used it for my daughter's birthday celebration during Golden Week. First, the food. The dishes for adults (Kaiseki) were very beautiful and visually pleasing. The children's meals were also very luxurious, especially the breakfast pancake set which was a nice surprise. In addition, the bath was a luxurious bath where you could enjoy plenty of hot water flowing directly from the source. There are many types of baths, including open-air baths and indoor baths, and they are open from early in the morning until late at night, so I have bathed in them many times. The open-air bath in the room was also very comfortable, and I was able to relax and spend some luxurious time with my family for the first time in a while. We consulted with them in advance about the surprise cake for her birthday, and on the day of the event, we received heartfelt hospitality that made my daughter very happy. I think this is an inn that you will want to return to again and again. I would definitely like to use it again.

The minute you walk in, you relinquish your shoes. Everywhere is tatami and so we walk in our socks or indoor shoes, an immediate plus and relaxing moment. Our room was called The Annex. It is apart from the hotel. The Annex is Japanese with tatami and western beds, very comfortable. When we approached the front door, the views off the private garden were gorgeously dramatic mountain cliffs and there are views of other mountains and the stream from the other side of The Annex as well. Spacious and open and extremely comfortable. While many rooms come with a private dining room in the restaurant, the private eating room associated with the Annex also has another private garden with views of the mountains. A small note: All liquids in the frig are complimentary, nice touch! The service was excellent, well trained. The food was delicious even though we have many dietary limits - like no meat, pork, heavy oils. They accommodated our restrictions with delicious, fresh fish and vegetables and fruit. The onsens, even though public access as well, were clean and designed beautifully. We've been to many ryokans this year, mainly in Kyushu since we live here. This onsen had the most beautiful facilities - and the views were drop dead gorgeous. My jaw literally dropped when I saw the view from the onsen with the lounge chairs in the steaming water - and what an amazing onsen that was!!! After much thought, the only downside is the outdoor tub in the Annex, which is really not an onsen since it used chlorinated water and the two of us had to squeeze in. Having said that, we already booked our next stay in the spring and cannot wait to return.

As for the hotel, the staff and rooms are great. This is a great hotel that makes me want to go again. However, the staff (manager?) of the restaurant in the annex building is the worst. The front desk explained to me that there is no final order time, so I was told that it would be open until 9 o’clock, so I contacted him when I went around 8:15, I was in a hot spring, so I just passed here a little bit, which is also not good , But reminded the room, ”Aren't you coming?” I was late and it was terrible. However, when I went there, when the last order had passed I was cursed, I was waiting for the remaining two dishes, and now I put my mouth to be the last one, I quietly lowered the plate. A tricky response went. Why don't you drink the juice left in the room? Suggest and. As expected, I feel sad. It seems that the waiter from overseas is a very nice person. I am really sad because the food is delicious. The matcha milk syrup is too much, I can only drink two cups. As for the hotel, the staff is smiling, the room is clean and has 5 stars! The restaurant is the worst. This is not good, because I am late. But the response was sad.

Our group of 13 recently booked out this 6 bedroom boutique hotel for 3 nights. Every member of our group was delighted with the refined, Japanese-Western fusion appointments. Each room has its own bathroom (one with a cedar bath) and there are also men's and women's onsen. The women's onsen has 2 massage chairs to add to the relaxation. The Japanese/French meal we had at the hotel's restaurant was top class and the Japanese breakfasts each morning were delicious. After breakfast each morning we were served coffee in the lounge. The tasteful and comfortable lounge was a great place for our group to gather in the evening and share a drink from the fridge there. It certainly contributed to how well our group bonded. What makes this hotel so outstanding, however, is the above and beyond level of hospitality of Mao san and his staff. His level of service was extremely generous and kind - he even picked us up at the station when we returned at 11pm one night and another night walked us to a local restaurant and even ordered food.

There was bathtub and was used slowly. The hotel was kind and the children responded carefully. Meals are fine.

The building is clean and nice due to remodeling.

A very cost-effective hotel passing by from Mount Aso to Hakata (about an hour and a half by car). Free breakfast is provided. Although it is relatively simple, you can get enough. The hotel’s facilities are relatively outdated, the rooms are very small, and there is no space after opening the 20-inch box, but the location is very good. There is a free parking lot directly opposite the hotel. There is a Jusco and a makeup shop next to it. The front desk service is very good! Can use a little English to communicate, there is a laundry room at the back of the lobby,