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Bed, or rather terrible beds. The double bed was two single beds that separate making noise as soon as you move, if you're not careful you'll fall in the middle. The mattress is very thin and too soft especially considering the bed base. Uncomfortable is an understatement. Excellent location with convenient parking. Adequate continental buffet breakfast. Cleanliness and room services in line with the price. I won't stay here again until they change the beds.

The hotel is a quiet location. The very large and bright room with great balcony).the breakfast a little to review the guardian very available to contact us in any request thanks .. very convenient price for a 4-star covered parking included in the price we have site for 108 for two nights with stay fees ! The other reviews I saw were very negative. Maybe I was lucky compared to other.cmq for a 4 stars de and being restructured now and more 3 stars

Our first time visiting the region and we were not disappointed. Borgo Romantico is set in the most beautiful vineyard and very well located to nearby towns as we were able to walk everywhere. We arrived much earlier than we had anticipated but the hotel staff were very happy for us to leave our cases whilst we explored before check-in. We found our room to be very spacious and clean, with a nice view over the vineyard. Breakfast was lovely - we were able to sit outside and have coffee, tea, cereals, yoghurts, pastries etc. There is a great selection, even fresh honey and honeycomb. I was also appreciative of the gluten free options on offer for guests. We booked the wine tasting activity which was very interesting. The wines themselves are wonderful and we were able to enjoy these with a platter of meats and cheeses during the session, again with a gluten-free adaptation. We also rented the electric bikes during our stay and were able to cycle to Bardolino. The bikes are easy to use and we were grateful for the quick lesson! Overall, our stay was fantastic. All staff members are kind and always looking to help their guests. We were sad to leave and would love to return - thank you again for a wonderful stay!

Very spacious room, with every comfort available. The environment is peaceful, both in the hotel and in the spa structure! The thermal baths and the Spa are well structured.

The location of this hotel is good and the pool is nice. Be aware most of the sun beds are in the shade from midday onwards. It was heated to 28 degrees which seemed crazy. The reason for 3* is the low quality of the room. For £200+ a night we have stayed in beautiful hotels in Lisbon and Ljubljana recently for example. This was so basic. It was meant to be a superior room. The walls were completely bare (see pics). There were no tea/coffee making facilities. The TV was tiny and had just one English Channel (Sky news). The walls were so thin I could hear our neighbour snoring every night and the restaurant on the floor above prepping the breakfast from 7am each day. There is a fridge in the room with a bottle of sparkling and still water which gets replaced each day. The fridge makes noises on and off through the night and there’s a flashing LED on the smoke alarm directly above the bed. The hairdryer was tiny and hopeless. The air con worked well and the bathroom was nice. There was free shampoo and conditioner but no body lotion. That’s about all I could say for the room. Often on reviews like this there is a reply asking why this wasn’t brought to staff’s attention at the time. On check in we immediately asked if we could pay to upgrade our room as we weren’t happy with it and were told the hotel was fully booked. The original room we were given smelled of cigarettes so we were given one two doors away which was the same without the smoke. Once they cleared the flies and we checked in later it was ok. Breakfast and service / bar staff were lovely. My husband drank their bottle of Disaronno dry and we were surprised they didn’t have another still a day later - weird thing to run out of in Italy. Reception staff weren’t helpful. We asked about bus services - they just said to go and have a look at the tourist info place without really indicating where it was. I asked if there was a strike the next day as I’d seen something about a public transport strike. They looked a bit blank and clearly googled it and then said oh yes, it’s on strike tomorrow. They confirmed it would also affect the boats but they turned out to be running fine the next day! Pre arrival we arranged return transfers to Verona airport through the hotel at 70 EUR each way and they were excellent. Overall the hotel didn’t feel worth the money.

Satisfied 😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁