Descubra sua estadia em Nigha

We recently stayed at Citi Residenci for two days, and overall, it was a mixed experience. Positives: The service has notably improved since our last visit six months ago. One significant change was the correction in pricing for bottled water, which was charged as per MRP this time, unlike before. Room service was prompt, and the staff responded quickly to requests, a clear improvement from our previous stay. The food was also enjoyable, with good variety and taste. Negatives: Unfortunately, the condition of the room was disappointing. There was noticeable seepage on the bathroom ceiling, which caused a musty smell. The shower curtain was quite dirty, and the room itself had a stale odor, suggesting it hadn't been cleaned properly in a while. The sofa chair in the room was worn out, and on the first day, some essential bathroom toiletries were missing. Despite the room's poor condition, the improvement in service made this stay better than our last. However, more attention to room maintenance would greatly enhance the overall experience.

Very horrible hotel in the Asansol. Stuffs r very bad behavior restaurant and housekeeping both stuffs r very bad they know everything but at last they are zero. Most 3rd class behavior Of GENERAL MANAGER Of this hotel MR. TANMOY GHOSH. Restaurant service r bery bad rooms r very dirty and Hygienic they not use Sanitizer in rooms only using room freshner and called that is Sanitizer. Rooms washrooms smell is very bad all over the hotel take out of 10 is 1. Stuffs are don't know english and hindi they known only bengali.

Neat and clean hotel room, dinning hall and the lounge. Staffs are well behaved and prompt. Billing is quick. Housekeeping and dinning response is quick. Cab is also available with the hotel. Rooms charges are also optimum. It's stay is price worthy. Food rates are also at reasonable price. All together the stay is economical. Whatever is expected from a good hotel, all the facilities are available. Room services are good. Daily newspaper delivery in room is also an added advantage to get aware of the world. Distance from railway station is only 3 km. The hotel is located on main road, so transport is available at door step.

This charming hotel is located very close to the airport. The staff is very warm and friendly and takes good care of their guest. The rooms are clean and spacious and reminded me of 5 star properties from back in the 90’s. A good place to host weddings as they have ample of space to organise all the various functions etc. Only and biggest drawback is the layout of the hotel. I really really recommend the owners/management accommodate another lift and staircase lobby as the hotel design is such that the rooms are quite far away from the main lift lobby and becomes a hassle to travel from one end to another

Bathroom door does not close. Shower not working. Bed linen old and had tears. Shoe rack old and on the point of breaking. Not the best of hotel stays. Disappointed