Descubra sua estadia em Nagpur

Worst experience ever, jave stayed in several hotels throughout India. But this kind of hospitality never seen. Mr. Shubham at reception seems to be so arrogant that he was least bother about guest stay. I asked for a water bottle, he said it will be chargable,since they would be giving only one bottle per day. I was Ok and ready to pay since I was thirsty, it was so shocking for mewhen he asked double the amount of that bisleri water bottle. When I asked why you are charging extra he said yehi rate hai leno hai toh loo. I only asked that i am not taking any kind of sevice regarding this bottle, no service has been taken. On this he argued that airport par bhi extra lete hai, my friend for your kind information there also they dont take extra than MRP. Also the stay seems to be more touchable when in the morning AC of the room was leaking and and entire room was full of water, I was about to slip but thank god I balanced myself. And my life is safe. Also when I asked if I am staying in your hotel and would be getting only bottle per day, other would be chargeable and that too at double price. On this mr shubham said kii hotel toh full hai, he is least bothered about it. In short I would never recommend this hotel for stay to anyone. And also would like to praise the person who is leading restaurant. The way he handles the guest is fantastic, he knows what exactly guest wants. Everytime when I visited the restaurant, he with is smiling face asks what will you have and really treats his guest really well like a true hotelier.

I find this hotel first time through make my trip, i appreciate & thanks all make my trip team members for providing best hotels for guest. Hotel onyx staff & all service was excellent.

The hotel could've been more clean. The reception staff and working staff can be more courteous and professional. The location is very nice closer to the city centre. The stay was good however cleanliness and the condition of rooms need improvements.

Awesome staff and good service Gm nice Safe and secure hotel Awesome luxury feel Amenities awesome Good support Dinner awesome Good taste Good cleaning and hygiene Proper maintenance Feb month see Changes work Now good all atmosphere Good observation under work Problem solved guest issue

Had a very comfortable stay at the hotel. Room were clean, staff was polite and both breakfast and dinner buffets were delicious. Thanks for the hospitality.

Recently visited this resort with my family. Had a wonderful stay of 2 Nights and 3 Days. The staff was very courteous and ready to help you at any point. We booked single bedroom villa and the rooms were clean ; housekeeping services were upto the mark. Breakfast had variety of dishes and kept changing with days. Room service were also good ; food is delicious, though not much variety in non-veg food items. In free time enjoyed the amenities like swimming, snooker, table tennis, carrom and badminton too. Will definitely plan a visit again.