Room is to small 8*7 ft washroom is very small 2. 5*8. I request the person please book upper class room. And one thing i noticed that ac is only working when government electricity is available. No ac on power backup. I check in 3. 00pm but ac start at 7pm when electricity is coming. Powder backup is available for fan and light. Over all ok ok according to money.
This is most pathetic hotel with most manner less staff and owner who misbehaved with a senior citizen , took booking including breakfast but when reached hotel they had absolutely no staff and denied every thing and simply said cancel booking if u want , and also misbehaved with a senior citizen saying nothing happens with ratings and nothing can harm them , they misbehaved in such a way that my parents had to check out and look for other hotel , i request all do not encourage this hotel , i will look for actions that can be taken on this hotel , mot sure if they even have license to operate , it was serious threat to health and security They openly say nothing can harm them , none of aggregators should list this hotel but shame they are only interested, in money , goibibo says they can not take action one just one incident !!
Before I go further, let me called attention on the various other people who have given positive reviews to this hotel - most of them (as I realized later) have the same surname. Wish I had noticed earlier. Probably scam reviews. 1. First, the positives: (a) It is a very centrally located hotel in Darbhanga town. (b) Every time you have an issue, the front desk is very responsive. (c) Food is tasty, although a curry dishes are too oily. 2. The negatives: (a) Darbhanga has terrible traffic and the town has various roads which are open only for one-way access from 8am to 8pm. Including the road in front of the hotel. (b) The first room allotted to me (404) would not open. 3 people from the hotel tried to work the lock but ultimately, I was allotted another one (406) but only when I got tired of waiting and asked for another one. (c) When I walked into 406, there was some old food item's remains lying on the floor. Asked for it to be cleaned which was done very promptly. (d) Not hot water in the night, it came in the morning. (e) Their menu has an elaborate list of continental cuisine but none was available. Not sure why, maybe the cook who makes that was away. (f) The breakfast is served as a buffet only when there are enough people (minimum of 10, I was told). If there are fewer people, you are served a la carte in your room. (g) The rooms can be much cleaner. (h) The initial electric kettle had rust stains and it was replaced - after I asked for a replacement. In all, a forgettable experience. Stay there only if there are no other options and there aren't many of those in Darbhanga.
24 avaliações
2.0/5
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R$ 165
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Hotel location is good. Rooms are good but bath room needs further omprovent. The control of gyser and ac with reception. They should give the control in the room only. As we were to leave on the early morning, we faced lot of difficulty.
it was a nice stay there, the property was beautiful, the staff was good, full marks for there hygiene and other services but i faced some power cut issues and the food they served us was not up to the mark, but overall it was a very nice stay over there.. thank u 🙏
Boasting a spa bath, Suman niwas is situated in Darbhanga. Both free WiFi and parking on-site are accessible at the holiday home free of charge. The property is non-smoking and is set 43 km from Samastipur Junction Railway Station. Offering 2 bedrooms, this spacious holiday home features 2 bathrooms with a bidet, a bath and bathrobes. The accommodation offers a fireplace. For those times when you'd rather not dine out, you can choose to cook in your kitchen. The nearest airport is Darbhanga Airport, 5 km from Suman niwas.
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