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My wife and I stayed at Turtle Beach Hotel for 10 days in August 2023. It is one of the few mid-range beachfront properties with a pool on Gili Air, and is located on the sunrise side of the island looking towards Lombok. There are numerous restsurants and bars in close proximity. Good snorkelling can be had straight off the beach in front of the hotel. We saw turtles every day. Gili Air is extremely chilled and overall we had a lovely relaxing stay. All of the accommodation is in thatched roof joglo - style Bungalows on either side of the pool. The Bungalows furthest from the beach have no view, and the bungalows backing onto the neighbouring Raja Bar may have some noise issues at night. We only occasionally heard the all from the mosque in the centre of the island, and it was too far away to be any issue. Breakfast each morning was adequate with toast, eggs, fruit and coffee. The onsite restaurant wasn't open for food other than breakfast, but Biba Beach Village hotel next door would do room or poolside service if you wanted. Bicycles and mask/snorkle/fins are available for hire (50k per day) from in front of the hotel. (Bike lights don't work so bring a head torch with you). The manager of Turtle Beach was friendly, attentive and engaging, however most of the staff were young, untrained and had little clue about what they were expected to do. The rooms were large with four poster beads, mosquito nets, AC, room safe and fridge. All rooms had a balcony with a couple of basic chairs. Wifi was pretty useless. The bathroom was set below the room level, with a set of wooden stairs to enter it, which always worried my wife at night as her mobility isn't great. One of the lights in our room was hanging by the wires and only worked intermittently. The shower was cold. The room was serviced daily. The pool was large, and the water clean, although the area around the pool was pretty dusty and grubby and rarely cleaned by the staff. The sun loungers were in various states of repair. I found this lack of simple maintenance a bit frustrating. The beachfront area was also very underutilised, with the furniture needing repair. Overall though, we had a very relaxing stay and the maintenance issues were more frustrating than problematic. Laundry can be done same day just around the corner at Banana Cottages for 25k/kg. The best dinner deals on the sunrise side were at Chillout BBQ. Next door Biba Beach hotel did good espresso coffee.

The hotel staff is not responsible, the hotel has to pay 2 nights, do not accept the departure of the store, the result of the second day at 12 o'clock tell me no room let me move, really angry, although I only set a night, but I I have to say that I stayed for 2 nights or maybe 3 nights. The staff didn't charge the room, and told me that it was too late to move. I was not prepared to worry! Hotel environment is OK, it is remote location

On a relatively remote island, it is quiet and more suitable for a daze. The room is quite distinctive. Every room has a swimming pool. The photo is also good!

This is one of the best hotels we have been to. We took the Grand number. The little things in the room are amazing, even the pajamas are pink, all the towels are scented, overall a very cool room. Our breakfast was included, everything was delicious, except for the freshly squeezed juice, which was very diluted. The hotel area is small, but what a view by the pool, it’s just a bomb, like you’re in a movie. This hotel was recommended to me and I have never regretted it. Friends and I are delighted!

We should be the first Chinese to stay in... Let's arrive at Gili Air. See the environment on the island. I have retired with my fellow friends. The island is very original. The transportation is only bicycles and carriages. The carriage is very expensive. From the pier to the hotel, you can only take a carriage. The hotel is not easy to find. The room is not the same as expected. Although it is a villa, the conditions on the island are still incomparable with the island of Lombok. It is not recommended to stay overnight on Gili Island.

Myself and my partner stated here for 3 nights for our honeymoon. Everything about this stay was wonderful, the team were proactive and could not do enough for us. The villa is in a perfect location, only minutes walk from the beach, restaurants and bars. Really could not recommend this place enough, the room and pool were clean, the in house spa and room service on time and offering exceptional service. 10/10 would fully recommend. Unfortunately there will only be limited photos of the villa just realised was enjoying it far too much to get more snaps.