Descubra sua estadia em Zalakaros

Before reading this review, we shall ask a question - what do I expect from a good hotel? The answer to this question varies from person to person. For some, this hotel may be a paradise; for others, such as humble myself, it might barely pass the threshold of mediocrity. Let's get the details. The personnel: Generally speaking, the personnel was rather lovely and relatively friendly. Nevertheless, language-wise, I dare say, it was rather ill-equipped. Numerical: 8/10 The rooms: The room where we resided was relatively clean, at least in the most visible spots. However, the hotel might consider waging a war on pungent odours leaving the toilet, shower and air conditioning. Numerical: 5/10 Dinners and breakfast: Dinners and breakfast is a rather difficult topic to swallow - quite literally, unfortunately. First, the breakfast - it might be better to serve a jam in smaller packaging rather than in a jar which is apparently on the table 24/7 without any cooling whatsoever. The cheese and ham shan't be stored in warm conditions either, especially when there are flies loose in the building. Second, the dinners - food served at a hotel ought to transcend mere satiation of hunger, it should be a source of pleasure - the true culinary art. Yet, the combination of ”cooked” fish with rice is neither a source of pleasure nor a culinary art. Similarly, cooked ham and meat with rice and pickled cucumber (how original )deviates, by its abnormal normality, from all I have eaten before. With a dash of sarcasm, one could say that we tried exotic food, but that would be an insult to anything dubbed exotic. Numerical: 4/10 Conclusion: Two people, 150/night - one would expect better. Was it a disaster? Surely not! Nevertheless, the quality of the offered services and accommodation was much below anyone's reasonable expectations. Numerical: 5.5/10

This was our 3rd consecutive year visiting this property, but it was our last. The hotel on its own is fine, but it really does cater to families with young children. If you want to relax, this is not the place for you, but if you do have small kids I would highly recommend it as there is lots for them to do. Since last year they made the stay all inclusive and we found the food quality has gone down because of it. Also, we did not realize that the thermal water which is part of the aqua park did not open until May 3rd this year so we only enjoyed it on the day of departure. If he had know this, we would have chosen another property.