Descubra sua estadia em Racisce

We cannot thank Andelo and all at the Heritage Hotel for their attentive care. This is a charming hotel situated on the picturesque quiet seafront with plenty of comfortable seating for guests to use from breakfast till bedtime. Andelo was helpful in allocating a room on the first floor for my husband who has limited mobility - this was greatly appreciated. The breakfast selection was fresh and varied, nothing too much trouble. At the end of our very enjoyable stay an electric vehicle was arranged to take our luggage to the ferry port. This was the best part of our island hopping time in beautiful Croatia.

This hotel is large and modern with fantastic views over Korcula Town. It is set beside a stony beach, but when we were there, the town had registered that the water was polluted by bacteria, so we were advised not to swim. Really disappointing for a beach front location. However, on the 2nd day after seeing people swimming, we decided to go ahead and swim, although none of us put our heads below the water. Also annoyingly, the swimming pool, which looked fantastic, was also seawater and that was closed too. I was confused because they drained it to clean it but once refilled, it was still closed! I would have thought with a pool you could add chemicals to sanitise it? Anyway the result was that the pool was closed the entire 3 days we were there. Also, a word of caution on the rooms - our description said ”sea side” view. And we thought that that was a view of the seafront, but actually it was a SIDE sea view, mainly overlooking trees and bare earth. However, when we spoke to the lovely receptionist and said it was not what we had expected, she immediately moved us to better rooms with full sea view overlooking Korcula Town at no extra charge. Her customer service was exemplary. Breakfast was great but there were queues for the coffee machine so it would be better if they served coffee and tea at the table. Everything else in the hotel was really lovely, just can't give it 5 stars.

The current rating of 3.5 is pretty accurate. Our superior suite was spacious but had a view over the car park. The lady receptionist was extremely pleasan , helpful and professional. If only she had told us that we would be given a lunch box on leaving that would have saved us from buying breakfast from the supermarket (which is incidentally very close by and well stocked). We were bed and breakfast, but we used the hotel dining room on a couple of occasions and the seafront restaurant once. Breakfast was ok, but quite monotonous whilst the dinner in the dining room and the restaurant were nothing to write home about and expensive especially compared to the quality restaurants in the old town even if you factor in the cost of the boat taxi to get there. The staff were either excellent or seemingly just going through the motions although in their defence they do work a lot of hours and they are coming to the end of the season. Receptionist was great as were the young dining room staff who never stopped and were very helpful. Top marks go to Ivana who singlehandedly ran the pool bar. Despite being run off her feet juggling drinks and food orders from 9-6 she took everything in her stride. Always helpful and pleasant.