Descubra sua estadia em Keramoti

I stayed for 10 days together with my wife and child. I have to admit that the Thasos the island is beautiful nice, clean and green. We had good time in Thasos. However the Hotel Iliod Mare Hotel was also good Hotel the Best team was the House Keeping, our rooms got cleaned and bed covers and towels changed everyday. People worked in reception and in the Bar also very helpfull and I could observed that they were trying their best of abilities trying make their customers happy. I cannot sy the same thing for the restaurant and for the kitchen. Open buffet breakfast and dinner was soo low level food had no taste. At a Hotel In Country like Greece we would have variation of Olives or Fetta cheese because as soon as they took out from the thin they put on buffet with allot of salt anyone could have blood pressure up and they could easly die with the amount of salt in the olives and in the fetta cheese. The buffet in a such conditions of unexplained smells so it will keep away the customers. Not only this they did not serve fish disses, no Black tea and customers were not allowed to approach drinking cold water. Simply because they wanted to sell their fizzy drinks. This attitudes within Hotel and Hospitality industry is unacceptable. Most of the evening we had no choice to collect a few peaches and not to touch their foods instead we had call a taxi t goto dinner to the surrounding villages. When you want to talk soem one no managers arround and none of the employees have their badges with their names and positions , so you would now who you will be talking with. I remember very well one of the customers asked a glass of water for his child to have her tablet but a lady employee (not know the name, not know her position) argued with the customer forcing him to buy a glass of water. One customer raised his voice then she started taking personal by shouting in the restaurant saying ”all of these written in your contract ” at the presence of other guest. Furthermore in the seaside in the beach there is point for the lifesavers but during of 10 days we have never come a cross with a single person for a single minute. Alacard Menu for branches or as an alternative to the open buffet dinner was terribly poor and insufficient choice and members of the staff not know what they were doing there. As I said bar staff very kinds and polite trying their best but I have to say that their bar knowledge very limited, insufficient internal trainings given by the hotel managements . We paid for half board (in advance) but I don't thing we got what we paid for the breakfast and for the dinner. I will not suggest to my friends or to people I know and we will not go back to this Hotel again.