Descubra sua estadia em Whitby

The staff were absolutely fantastic, nothing was too much trouble and so friendly

YHA Whitby's location is stunning - right by the 199 steps, St Mary's Church, the Abbey and with beautiful views across the river and town. It's a beautiful historic building with an absolutely lovely private garden. The table football was also much enjoyed! Abbey entry is free for hostel guests which was a bonus. However, it feels like it is coasting on its location and exterior, and was a disappointment compared with other YHA hostels. Firstly check-in is 3-10pm, despite the YHA website saying it's 24hrs (hopefully they will update this). There's also not a 24hr reception, again contrary to the YHA website. There's a sign directing you to the cafe out of these hours, but it was a big contrast to other hostels where there's usually someone around to ask for info, provide key for the luggage room, answer qs and deal with any issues even if you can't check in yet. Definitely not a warm welcome. The room was decent but the shower leaked all over the floor - a sign said to leave the showerhead pointing down to avoid floods, but the bath tap stuck out so much this meant you couldn't get under it and the mixer tap was awkward. I doubt that any of the management have tried showering in it. The bathroom is looking tired. No binliners in bins, and no storage in rooms either (they have changed completely from the TripAdvisor photos which are from 2016!!) Loud music from the kitchen underneath us at 730am on Monday morning. Overall, the hostel could do with some TLC - and will need it if features like the beautiful conservatory, where grass is now growing through the glass panes, are to last. The cafe is haphazard and the breakfasts a shambles - no trays, cutlery running out, coffee running out, juice running out (and not being speedily replaced as happens elsewhere), bits being left off the toast machine so the toast falls on the floor, etc. They seemed to only cook 4 eggs at a time and have no queuing system so we had to wait a long while for cooked breakfasts while others came straight in and were served immediately. Some staff were friendly but others were completely uninterested. We wanted to mention these issues quietly to reception as we left, but guess what... shutters up again and no one around.

What a fantastic hotel, everything was spot on including the reception desk staff, the large deluxe room, the restaurant staff and the amazing breakfast. This hotel has its own car park over the road, which we were able to use before our allocated booking in time. The staff were very attentive and nothing was a problem. The location was 5min walk from the whale bone arch and a nice 15min walk I to town. We will definitely be visiting again

I have stayed at many hotels here in the UK but none with quite so special as La Rosa! Everything about this Bohemian beauty is truly special. I went on my own for a Birthday break and could not have been made more welcome from all the wonderful friendly and kind staff headed up by the ever fabulous Helen! Nothing was too much trouble including so many wonderful cocktails made by Brodie the host with the most! Breakfast is left outside your door when booking directly and is a real treat! Five stars all round to a wonderful stay and a huge thank you for making my stay truly special!! Will definately be back!! xxxx Missing Jonathan so much already! :)

I booked this Guest House because of its location and friendly atmosphere. The hospitality of Zed, Emma and their staff was exceptional - so friendly and welcoming. My room was really nice with everything I needed, very clean and the bed was super comfy. I chose a sea facing room and the view was simply stunning. It just felt like 'home from home' but with the amazing view as well. From talking to other guests at breakfast as well they agreed that nothing was too much trouble - Zed was always on hand to answer any queries or problems that might occur as well as recommending places eat. I would certainly recommend this Guest House.

Lovely set up, just what I wanted on my solo reflective hike along the cleaveland way. A stone throw away from the sea front and short 10/15 min beautiful coastal walk to centre. Clean, tidy and amazing hosts whom were very attentive and most helpful. Hot Breakfast was really tasty and also cold breakfast bar available.Very accommodating to my vegetarian needs. Helpful in giving pointers as to places of interest. Felt extremely safe as a lone traveller. Thank you.