Descubra sua estadia em Tynemouth

Overall I very much enjoyed my stay here with the exception of breakfast which I will come back to in a moment. The hotel is so beautifully situated overlooking the water and one can have a lovely walk along the shore to the beach. Staff were very friendly and helpful at all times. My room was clean and had everything needed including a good view. Evening meal of cod and chips was excellent. The only big disappointment was breakfast. I asked for vegetarian sausage but was told I would have to wait 20 minutes (and I was in a hurry to get to a meeting so could not wait) so opted for other vegetarian things which were very poor indeed - tinned tomatoes, rubbery tasteless muchrooms and rather sweet baked beans. I then wanted decaff coffee but all they had was a tin of instant. Breakfast standard could be much improved but other than this, I enjoyed the hotel very much.

Absolutely awful stay. We were in room 1 in the annex, this was a disabled room and the wheelchair support in the toilet was hanging off the wall. We met the room cleaners leaving our room, no cleaning equiptment, all they did was make the bed. We got a drink in the bar, at 10.45pm the bar staff said drink up, I asked for more drinks to be told they'd turned the pumps off. We were told the bar closed at 11.00 and we were residents so dont get why that happened. Staff were sat by the entrance wrapping cutlery in napkins, hardly hygenic when the pulblic are trooping past. No doors opened automatically for the wheelchair, it took two people to hold them open,this was a big problem and needs addressing. A male member of staff came in with fish and chips and sat eating them where customers should be sat,he should have used the staff room. We had a room for 3 and only 2 cups, no milk or coffee so we had to ring reception. The air con didn't work, non of the doors in the annex are soft close and they slammed all night, this was staff members who live on site and dont speak much english. We left the hotel at 5.30 am on our last night due to being kept awake all night, I asked the man on reception ( he struggled to understand my query) if we could possibly have a sandwich each or something for breakfast ( we'd paid for it) to take on our journey home,he said no chef until 7.00am, Im sure he knew how to make a sandwich. The grounds were filthy,clothes hanging from railings, dead ants, litter and cigarette butts and weeds everywhere. This hotel needs condemming, We have never stayed anywhere as bad in our lives. Absolutely horrendous. Not one postitive thing to say about it.

Just returned home from a 3 night stay. Welcomed by a nice lady who showed us how to use the keyless system then we were left to it. Our room was a superior on the 1st floor, easy to get to up a few steps. The room was average sized with a fairly comfortable bed and a nice sized shower. Unfortunately 2 mornings the water was cold. I don't mind a cool shower but many won't. A few *******. The back of the wall on the toilet unit had a golf ball size hole in it which was sharp, and there were the odd cobweb. Only 2 portions of milk and one ginger biscuit (at least leave 2) Nothing to write home about. The bed was comfortable and there were nice big windows that could be opened to let the world in. A fan, hairdryer kettle etc and there was Netflix & a Google smart speaker which was very handy. Excellent location and yes, it can be a bit noisy but it's on a main street. The smells were amazing coming from all the restaurants. There was a little bar which the owners state could be utilised for a drink if you ask but I think they may be missing a trick by not using it as a selling point? Parking is plentiful around the place, the most you have to walk is a few yards ( and I have a blue badge). Thanks for having us Overall a lovely stay. Thank you

This was a very last minute booking for us after another hotel suddenly cancelled our rooms. I called Lee, one of the owners, and he was so helpful and calm in the face of my incoherent panic. He described the rooms very accurately and I already felt hugely reassured. Both of our rooms were on the top floor and were very quiet and comfortable. The beds were excellent, the bathrooms clean and fresh, and the tea and coffee supplies more than adequate. We parked on the street with no problems. The sea front is just at the end of the road. We ate at La Casseta, an Italian restaurant just a few yards further down the road. It too was excellent, we had a lovely evening there. We didn’t have breakfast at the hotel as we needed to get on the road, but we did have a brief chat with Lee before we left - he was just as friendly as he’d been on the phone, a great host. I’d recommend The Metropolitan both for its rooms and for its ambience. Thank you so much Lee for coming to our rescue!