Descubra sua estadia em Taunton Deane District

A friend and I stayed at The Castle for a girls weekend away. It was a nice treat and perfectly located for exploring Taunton centre. Bars and restaurants just a stroll away. Staff were friendly. Parking was convenient. £10 for 24 hours. Room was clean but very expensive for what it was as we upgraded but it wasn't anything special.

Room ok, staff all great apart from a lady with red hair who was very abrupt. Breakfast had to be pre ordered which was fine but on my last morning I did not want a cooked breakfast, so just had the continental. On departure we were being charged for the breakfast I didn't have. When I questioned this and said I didn't have breakfast this morning the lady at the desk said 'yes you did' quite abruptly, which obviously my response was 'no, I did not'. This seemed to be a problem as the mood was very grumpy from her. Also tried to charge for another day for parking which was incorrect as we had to park across the road as the entrance was too tight for our vehicle. Overall lovely staff and food, just really let down by the lady with the red hair on check out unfortunately.

This is a hotel with a British character, located just across the road from Taunton Railway Station, but not noisy. Although it is a long history, the painting and protection are excellent. Breakfast is English, the weight is very large, the taste, I personally like it. But, after all, it is an old house, there is no elevator, and it is very inconvenient to have a lot of luggage. Moreover, the faucet and shower are more difficult to adjust, and the water temperature may be hot! However, the heating is really good and it is also hot. The young lady who serves here is very beautiful and patient.

Male at check in could not have been more miserable, uninviting and hated life more if he tried. After grunting his way through the booking and sliding a piece of paper to sign and then sliding the key to me I wasnt quite sure if we had finished the transaction as there was no guidance from himself. I said are we all done and as he grunted at me I assumed we were there so I left to find the room. The room was on the ground floor. Bathroom was grotty and the flush just poured out water for half an hour a time every time it was used. Bed was small. Room was dated. Phone was dirty and covered in whatever finger juice had congealed over many years. The carpet was threadbare. The room was an embarrassment to be fair. Went into the bar to get food. Asked for the tablet, the member of staff was busy swearing with the ”regulars” and I felt as though I was causing her problems but she obliged. Ordered a Magners via the tablet, an Astril was dumped on the bar. I left it as that wasnt my order, then was barked at by another woman that was my drink ”but she was too busy to bring it over”, granted there were 2 people at the bar at the time. I said I didnt order that, she told me I had, I assured her I hadnt, then lo and behold they apparently had no Magners so I took the Astril for ease. The food was a pizza which in reality was a burnt base with some mush chucked on. Horrible. Back to the room, good sleep. Breakfast in the morning. No knives, no beans. 2 members of staff having a yap, interrupted them and got what was needed, they went back to yapping. Check out the food and everything was sorted by the company. The receptionist told me it wasn't. I asked her to check as I knew it was, she said I have but I will check again. She told me no the company dont cover it. I assured her they do and this time showed her the booking. She called someone else over who told her to bill the company if thats what i wanted. I left and then they proceeded to moan about me not accepting that the booking was not including food so I had to return and have more of the same conversation. As a diamond elite member this hotel is an embarrassment to the brand. The staff are rude. The rooms are inadequate and dated and the check in and check out process is shambolic at best. Need to do better. Wont be staying there again.

I cannot imagine what the few nay-sayers here expect for £65 per night, including breakfast. This is a clean, comfortable, modern hotel with friendly, welcoming staff. Parking is easy. The rooms are well-equipped and a wide range of toiletries are provided, free of charge, if needed. The rooms are air conditioned and secure. The beds are very comfortable. The rooms are cleaned daily. The location is quiet at night and the curtains are blackout. I slept well. The bar is well stocked and there is plenty of room. The breakfast buffet, has fruit, porridge, innumerable cereals, toast, fruit compote, yoghurt, muffins, croissants, hot bacon, beans, sausages and scrambled eggs. The hot food was well prepared. There is a range of tea, coffee and fruit juice. There is plenty of seating and the tables are cleaned and sanitised throughout. There is a large, accommodating, reasonably-priced pub next door with a good menu for evening meals. In all I would recommend this hotel.

Lovely friendly efficient welcome on arrival. Immaculately clean room beautifully presented overlooking the car park but really quiet, we had a great nights sleep. Quick friendly check out. Very conveniently situated near motorway and short drive into Wellington & Taunton. Highly recommend and would definitely stay again.

There is nothing to recommend about this hotel. New owners were completely out of their depth and couldn’t even cook eggs. Over priced supierier double room should have been £188 but we were charged £238 which is the price of their family room which we didn’t request. Price included breakfast. On the first day the breakfast was a joke. I ordered full English with scrambled eggs it took 90 minutes to arrive long after others recieved their breakfast. The fried eggs were obviously deep fried in a good depth of fat. They were burnt to a crisp around the edges. My wife’s fried egg arrived 60 minutes before by scrambled. The bacon was burnt on the underside and the toast overcooked. As a breakfast it was virtually inedible. The new owners were complaining that the kitchen was too small to cook breakfast. Our room was left unserved all day and when we returned no bed made no towels changed no new milk or coffee so not possible to make a coffee on the next morning. It was also not possible to have breakfast on the second day because the owners put a sign up saying no breakfast. This is the worst hotel we have ever stayed in and no apology from the owners for the lack of hospitality, over charging of room and no offer of a discount for the lack of breakfast. This was a disgrace. These new owners need to take some responsibility and offer me a refund given the over priced room and lack of breakfast on the second day and burnt breakfast on the first day. I paid £238 in stead of £188 and a refund of 50% would be appropriate given the dreadful service.

Stayed here for a couple of nights with my husband. Great communication from Karen prior to arrival. We were greeted warmly on arrival, checked in smoothly and then shown to our room (Granary). The room was nicely furnished and the bed was extremely comfy. The bonus for me was the whirlpool bath, as I only have a shower at home, so a relaxing soak was very much appreciated! Karen was staggering breakfast times to ensure the dining room didn't get too crowded. Breakfast itself was fab, many options on offer including cereals, cooked breakfast, muffins, toast and even a Mexican omelette affair. Both Chris and Karen were extremely helpful and approachable, recommending a restaurant for our 2nd night's evening meal. Although the farmhouse is now surrounded by a housing estate, it has plenty of parking on site, a lovely garden and feels almost 'countrified'. Would definitely book again if we stay in the area in future.

Happy to help, nice rooms, no biscuits but it’s ok. Nice big quality tv, comfy soft bed, nice heater that heated room quickly, small bath…but still a bath which was good. Water pressure to run bath was quick. I noticed had a big shower head, so would have been a nice shower, I just prefer a bath. Overall comfortable good place to go to for any reason. Price I got at one point was £50 per night. Same stay same night was £110 for one night at premier inn.