Descubra sua estadia em Richmond upon Thames

We had a good stay here using the 3 nights for 2 August offer. We have eaten here many times in the past for family occasions but have never stayed here. The rooms are somewhat dated and they could do with some nice smelling candles in the corridors as there was a bit of a stale food smell. Our original deluxe room had a small double bed and overlooked the car park but had a large balcony and separate shower. We were upgraded to a junior suite which had a small seating area. If you stay at the hotel overlooking the car park then you can hear cars arriving and the laundry collection was quite early. I imagine that rooms at the side of the hotel have a better view and are quieter. Staff were helpful. Systems are a bit paper based and so slow to check out. We ate off the club menu which is available until around 9pm and had a good choice of food. Breakfast was not included and was £24 for continental so we bought our own breakfast from outside. There are lots of nice restaurants in Richmond and the hotel is well located for Petersham Nurseries, Kew Gardens and a walk along the river. It is quite far from central London during busy times.

Lovely time away. Staff were pleasant & accommodating. Recommended. Additional charges for mini bar & room service.

Booked this for a visit to Kew Gardens Xmas event. Location good for that. Impressive facade and reception and pleasant dining room for breakfast. Used car park at rear which was rather cramped. Room was a bit disappointing. Blind disabled to avoid view of adjacent building site so no natural light. Small and unable to open small wardrobe door fully as it hit the bed. Nice tea/coffee making facilities but limited coffee pods (no decaf even when requested). Bed comfy and all clean and pleasant. With a few tweaks could be 5star.

I work in Kingston which is not far away and this place ticked the boxes for price, location and free parking. It’s in a quite residential street that is unlimited waiting so it was strangely easy to find a space. There is a rear car park but this appears to be generally not available. I had a quick check in with rooms 1 and 2 appearing to be on the ground floor. My room was a double and had a lovely comfy bed. It was of some size and I had a good clear nights sleep. Very quiet area. Room was clean and had contemporary decoration with a little wear but nothing for me to be unhappy with. Had shower which was good constant hot water and smoke towels. Complimentary tray was very good. If you’re there on a Sunday the bar closes early at around 2030h (depending on how busy) and food finishes at 1900h. No breakfasts available on the Monday or Tuesdays as they are closed. This is made clear on booking and in the room. There’s a conservatory to the rear and a pleasant beer garden with efficient table service. The beer garden in the sun is a nice place to be. I loved it. I did have a surprise that (with service charge at 12.5%) a pint of draught Birra Moretti was £7.03. There food looked really good and if you’re a resident at hotel there’s a discount I think of 15 or 20%. The Sunday roasts looked very impressive. Overall a place I’d stay again. Slightly disappointed no breakfast or last opening on Sunday but that is made very clear on booking.

The hotel itself is wonderful. The staff at the hotel were nice. The location is really good. The sleeping comfort was very comfortable.