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The staff in this hotel is what makes it so welcoming. They couldn’t do enough for you, with a smile on their face and great humour. Katie and staff at reception couldn’t help me more , between bus timetables and helping get the large group I was with sorted in their rooms. I had to catch a bus and was reluctant to eat in the hotel as I didn’t know how long it would take. When I mentioned this to the lovely Michelle ( the real life Michelle from Derry) she was on a mission to ensure I was fed before my travels to Belfast. I managed to have three courses in 30 min and made it for the bus satisfied and smiling the whole way thinking of what a truly lovely girl Michelle was. She made the experience even more delightful. I have to say the salted caramel sauce for dessert was truly superb , I wouldn’t be one for desserts but this was to die for. Keep doing what your doing Ladies, your lifting spirits more than you realise .

I have to say I have been going to Da Vincis for years, wasnt sure about the change, me just being over familiar with the norm, I have to say we went to the restaurant for our Sunday lunch last week, Leona and staff were amazing. Leona is a great front of house in the restaurant, very welcoming, very genuine and professional Yea teething problems but when u feel like nothings a problem and the service and food was amazing it just fell into place, when the staff make it their business to make u feel special and I’m sure that was carried out with all customers in the restaurant was great. Went to the bar and Les is an absolute diamond, breath of fresh air, I have to say the changes are good and very welcome, keep up the great transformation as I’m sure this is only the start of a new generation in da vincis.

Our second stay in Bishops Gate and certainly didn’t disappoint.Smooth checkin and car taken to secure parking.Suitcase brought up to our room and coats hung up whilst we had a drink by the fire.Everything we needed in the beautiful room with bottled water,wine and chocolates!We had booked for 2 nights with 1 evening meal ,however the food was so good in the dining room we decided to dine there for the second evening.Another beautiful meal and breakfast was excellent.We we’re so glad that the hotel accommodated us for an extra night for a very reasonable rate which included breakfast,dinner,secure parking and 2 glasses of Prosecco.Whilst the hotel clearly deserves its 5 stars with its luxurious rooms and public areas it has a quiet relaxed atmosphere which we love.The jewel in the hotels crown is undoubtedly the staff.There’s no evidence of hierarchy as everyone works together and supports each other so well resulting in first class customer service,second to none.Thanks for another lovey stay and hope to see you all very soon.Brendan and Eleanor.Armagh

Booked Abbey B&B after being recommended by friend, have to say it was spot on , double room was ideal with en-suite with power shower, clean fresh bedding& very quiet. Breakfast was freshly cooked with as much tea & coffee as wanted Lovely sitting areas inside & out which was nice as we had perfect weather House was perfectly located to historical areas of Derry & 5 minute walk to town centre. Seamus ,Helen & Ellie were perfect hosts very welcoming and friendly Would I stay here again ? Only if they got nicer biscuits instead of those ginger snaps Mary & Gordon

This is actually a BB, and the free parking lot is just on the side of the road. Open the house by yourself, the boss will email you the house number in advance, and then secretly pick up the key at the door. We just ran into the boss. He saw that we were bringing children. He said that the hotel’s policy does not allow children to be added. Children are counted as heads. Later, we were allowed to live. He said that this would not be the case in the future. He was still talkative and did not add any more. money. The bed in the room is relatively small, the toilet is relatively small, the standard English breakfast. Less than 10 minutes walk to the city center, not bad.

We were made so welcome by William. He gave us a map and highlighted where to go.He also recommended a lovely place to get evening dinner. Everyone we met was so kind and helpful.