Descubra sua estadia em Ilford

the Man running the place was pleasant and helpful even though he wasn't expecting to figure out where to park an Hgv for the night, as no one thought to check parking when booking it, possibly only small hotel in that town that could get me parked up without to much hassle, he even came out and assisted me with reversing up the road, and even though no food served there, he was knowledgeable of local food places and i did get impression nothing would be to much trouble for him, shower was interesting trying to figure out but there was Brew gear in the room, and clean towels that actually felt fresh and clean, and unusually there were no strange odours damp etc either the place has just been given a full facelift or there cleaners are well above average,

We stayed at the Guesthouse for a week while working at the local ExCel Centre. The guest house is surrounded by many local takeaways and close to free parking out of normal business hours. (7:30-6pm Mon-Fri chargeble free the rest of the time) The accommodation has its own entrance which is accessible by a fob. Through the door leads you to a set of stairs that sits above the pub. Check in for us was speaking to the bar manager. The room was great value. Just be aware that on a Friday and Saturday Night the pubs live music can be heard but i did love the hotel provided ear plugs as standard in the rooms to aid sleep if you don't like live music. We both enjoyed it and would stay again.

Great room and good location for solo traveller

Apart from the lack of car parking spaces, not bad. Good location, close to the town Centre, room was a good size and tidy, maybe the carpets could do with a Hoover, breakfast was a hot self served breakfast and the staff was friendly. Would come again.

We visited at the end of August 2021 and the experience was not a good one! Confronted with a pleasant young man only to be put in a room for a single person ( we are a couple ) right at the back of the hotel with a long hallway and flights of stairs we had a few pieces of luggage as we were going to a wedding the next day. Not happy with our room but we could not change it as no more rooms were available. We were told perhaps the next day. We were also informed that continental breakfast was available daily but we could see no evidence of this as the restaurant was closed up from the inside ( see pictures) Our room was changed the next day but we had to go a wedding so asked if we could move in later no! Was the blunt answer no consideration shown as they put us in a small room! We had to move immediately or soon as. Also the restaurant still looked like a building site and in the corner was a dusty table with dirty plates, when we complained, as we were informed before we arrived there was continental breakfast someone was called in to clean the table and put bread, milk and a couple of boxes of cereal to appease the situation ( see pic ) it was terrible The rooms are not that great and you can hear everything through the walls. A few days in the restaurant was cleaned up and a full breakfast was being served but that was a little to late as we had only 2 days left of our stay and the previous days we had to buy our own breakfast when this should have been provided as we paid for this!!! Parking is also not so great first come first served and parking in the surrounding streets is awkward my best advice from our experience is to avoid this place and find somewhere else!!! The staff there at that time showed no consideration professionalism or courtesy for our situation and tried to fob us off regarding the breakfast situation and our room.