Descubra sua estadia em Great Malvern

Excellent location. Good reception. Wedding party in full swing was fine. Sadly, the restaurant was closed which was disappointing as we were hoping to have a relaxing evening. Food was served in the bar and was not the standard you would expect at such an establishment but we had no choice as local restaurants were difficult to secure a booking so late in the day. Room was fine and staff excellent. Small problem with evening bar meal was avoidable. Although we booked a table on arrival using our room number, we received a call from reception the following day asking for payment - we explained that we were not due to leave until the following day and would settle the account immediately if required - which we did. Again not the level of expertise and communication you would expect from a 4 star hotel.

We took a friend for lunch. Haven't eaten there for decades, but a friend told us it was on great form. Situated on the pavement at the top the Wyche between Malvern and Colwall, it has amazing views over the Severn Valley. It has two largish bars with loads of beams and traditional decor. Extensive menu / specials board - with loads of veggie options. Our food was all home cooked to a very high quality. Portion sizes will suit even the hungriest walkers! Prices are middle of the road, but great value considering the quality and sizes. The Gents loo is brilliant - smart and witty with beer barrels fashioned into urinals. Highly recommended.

Everything you want from a B&B and nothing you don't! After 15 years in the business, Liz & David know what they're doing. High standard of furnishing, cleanliness and lighting. Everything well thought through, including the large cubby hole in the shower so you can take more than one product in with you. As it was chilly, Liz thoughtfully brought up a plug in radiator which worked a treat. They both strike the right balance of friendliness and helpfulness without being overbearing. I brought a takeaway back both nights and plate and cutlery was provided without a fuss and much appreciated. Breakfast was yummy, fresh fruit and yogurt, followed by quality smoked salmon and gluten free bread provided without a fuss, Liz checking I didn't have any other dietary restrictions. It's a 25 minute walk uphill to town to burn off the breakfast, but downhill with any shopping. There are some less hilly walks around the commons nearby, and the ”village” centre has everything you need if you don't fancy a trek up the hill. Parking no problem around the corner and if I'd needed to charge my EV wouldn't have been a problem. Hopefully back later this year, Thanks!

My friend and I had been attempting to have a day of pampering& relaxation for months at this spa. We finally got a day that neither of us had commitments so we booked in. It is not a cheap day out but we thought we deserved a lovely treat. We were warmly greeted on arrival by a very pleasant young lady on the spa reception after being directed to the spa by main hotel receptionist. Donna was our spa host and she was extremely pleasant explaining everything. She gave us the time of our lunch and confirmed our treatment times. The swimming pool/spa pool was very nice and so warm it was like getting into a bath. You can swim or walk through to the spa pool section outside very easily. It was a fine sunny day for much of the day so we were able to be outside instead of indoors. The sauna and salt rooms were nice and so were the showers in that area. It’s a great pity though that there is not a toilet anywhere near the pool area. You have to leave that section and walk to the spa reception to find a toilet. We did notice that two taps that fill up the footspa’s had been rattling loosely around due to tiles coming away from the surrounding area. When I spoke to Donna about this she put them out of action until maintenance could repair. We encountered Sarah another spa host whilst outside and she explained the cute pods that can be hired. She was also extremely lovely. We had a delicious lunch in the restaurant and had our complimentary juice. The treatments we chose each were facials, using Elemis products. My therapist was Ilona and she expertly worked her magic on my face and décolletage , arms and fingers. I can’t remember the name of my friend’s therapist but she had been at the spa a few months and was also wonderful. We chilled in the chill out room for about half an hour before we drove home.