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Attended a relative’s birthday celebration here in the function room, staying overnight in one of the rooms above. From the moment we arrived in the afternoon and checked in we could not fault a thing. We had a few drinks in the restaurant area and nothing was too much trouble for the staff. The party was a real success with plenty of exquisite buffet food . The room had its own bar and the staff were brilliant. Our bedroom and en-suite were a good size, clean and in good condition. The bed was very comfortable and considering the restaurant is situated on a busy road, had a brilliant night’s sleep. The full English breakfast the next morning was again excellent and the service was great. Highly recommend

Absolutely loved the room, bathroom was gorgeous, big tv, bed was comfy, AC was great and even had a fridge The toilet seat didn't fit the toilet correctly, mentioned it to reception who said they will look into it The shower was amazing, in fact I didn't want to get out of it. We went down for dinner on the Saturday night and this is where it let us down a bit. The food was lovely however when I went up to the bar to order the lady both times looked at her watch and said that the kitchen closes at 8.30pm. I went up both times way before them. To be honest I felt like I was an inconvenience. There was a party on and it felt like we wasn't as important as them so felt a bit uncomfortable. Breakfast the next morning was fantastic- plenty of choice. Left feeling full up. Didn't use the leisure facilities but did go for a look, gym looked good as did the pool (Pity there wasn't a jacuzzi but not a deal breaker). Plan on returning so will use the pool and gym then.

Good points- Lisa front of house team is a wonderful asset to you, together with the two ladies from the restaurant (sorry didn't get your names). Bad points - outweigh the good sadly. Room was filthy, sheets had the appearance of been slept in and had blood on them. The sofa bed which wasn't made up when we arrived (quickly sorted by Lisa) the mattress protector was soiled. Given these couple of things we glanced at the floor to find that the carpet hadn't seen a vacuum for a while and the previous guests had obviously enjoyed some bombay mix and a couple of chocolate bars as their bits and wrappers were left by the bed. Note this wasn't UNDER the bed, we weren't brave enough for that it was simply next to it. It also appeared the previous guests had made off with the shower gel and spoons. To top off our frightful stay where the dirty linen from all the rooms had been thrown down the stairs the following day we were welcomed by a cockroach scuttling off for it's meal, we nearly stopped it to tell it our room number if it fancied a snack on the carpet buffet in our room. We were promised the room would be deep cleaned the following day and yes the sheets were clean and towels fab but the carpet obviously was a bit too hard for them. To say holiday inn pride themselves on their cleanliness is beyond a joke. It made our stay there very unpleasant and stressful. We were not offered another room as they were fully booked.