Descubra sua estadia em Chilham

Fantastic service. Quaint rooms, comfortable beds and great breakfast. Owners went out of their way to get vegetarian alternatives, and were generally very welcoming and friendly. Affordable and close proximity to Canterbury City, would 100% recommend to everyone. Also a gorgeous dog on site!

Our family of four spent 3 nights in 2 rooms at the Howfield....and had a great time. The hotel is a few mins drive from Canterbury, off a main road, in lovely grounds with plenty of free parking. Very quiet, you could be in the middle of nowhere. The rooms are large, well equipped and comfortable. They were with their faults but it didn't detract from the stay. In one room, the mattress was very firm which isn't particularly to our liking. In the other room, there was a small leak in the bathroom. In both rooms, the show was temperamental in terms of power. As with so many places during COVID-19, there were only a few staff. The leak wasn't dealt with during our stay but we were informed it was on the list for the handyman the day we left. It didn't detract from our stay... The staff are friendly and accommodating. None of usual indifference that is so often present in hotels these days. The food was EXCELLENT. We had dinner on the first night and it was delicious. Limited options but something for everyone. The breakfast is made to order, plentiful and again, delicious. The venue felt very secure with non obtrusive COVID-19 measures in place. We would have no hesitation staying at Howfield again. They deserve to do well and if they invested just a tiny bit more, the place would be amazing. Thank you for a great weekend! We will be back!

The location is very good, in a service area, there is a parking lot, the parking ticket costs 3 pounds; the hotel breakfast is very rich, the typical English breakfast has steamed eggs, bacon, fried sausage, yogurt and fruit!

Initially, we booked online and requested for a cot and a sofa bed to be set up. Upon arrival, we realised that the bed had not been made, and there was no cot. It then took almost two hours for this to be done (by 9.15pm) almost causing us to miss our dinner reservation. The door in this room was faulty and was a safety hazard, our one year old injured his head when pulling the door forward. In addition to this we had to have someone he come and replace our coffee machine as it was wasn’t working, this took up another hour or so of our morning, including the time spent in the previous evening setting up the bed and cot. The following morning, we were offered a discount on our meal and a half price discount on a suite for £150. Once we viewed the suite, were were then told it would be £300 rather than the £150 quoted. We were not happy to pay this considering the service the previous night. We were then offered the same room for the night for £150. We were advised that the discount provided would be 50% (family and friends discount for staff). We actually paid £280 for the same room the previous night, so we have been overcharged for this room based on the discount. Overall, the hotel itself is lovely, however the service we feel wasn’t up to standard for the price that we paid. We’ve stayed at the hotel a few times, but am not sure as to whether we would return again.

The room just been done up but very small with small double size bed. Bathroom is good. We stayed for 2 nights. We told the manager that it is too hot in the room, no air conditioning or fan. He said there’s nothing he can do. So I told him we have to open the window, but it will be noisy so said it’s not his problem. I also informed him that the window latch is broken. He said he will get the maintenance fix it that day. But when we came back it’s still broken. Spoke to him again and it was full of excuses that maintenance didn’t came back and no one to fix it. So we Went back to a very hot room and my friend fix the window latch with a twissors so we can have some air. We also notice that the extractor fan was not working. My friend found the switch. Turned it on. Breakfast- no one to greet you. So we thought we can seat anywhere as there were 10 sets of empty table. We got our coffee and tea ourselves. When finally someone comes out from the kitchen he told us off as we should only seat on two seater’s. When most of the guest are only in two’s. There are so many of them in the kitchen no one made us feel welcome or we are quests.

Stayed 4 nights - Great location - 10 min walk into Canterbury through a park or via road. Quiet at night and plenty of free parking. The room was clean , tidy and had everything needed, plus the beds and pillows were really comfortable . The staff were always pleasant and chatty, advising where to go or the best way, nothing was a problem at all for them. The food was good, we ate in the hotel 3 times and very happy with what we chose. The breakfasts were good and If cooked it was made to order so lovely and fresh. Couldn’t fault it…. Shame to leave!