Descubra sua estadia em Arnold

A lovely place. We we're a bit iffy on sraying due to the rating of the hotel but after reading the reviews most were about the rooms being dated. Since we were only planning to be there for a night, who cares? There was an issue with the booking from Trip.com's side which the duty manager Declan was able to resolve in a timely mannor while also making the wait very pleasant with some nice chat. The staff were lovely, including the two young ladys on the bar/food service as well as Declan. Unfortunately didnt get the girls names. The building is stunning and surrounded by lovely woods, perfect for a walk. Rooms are a bit dated, sure, but why are you looking to spend all your time in your room? More than enough to have a comfy sleep in. Also as a side note on that, id imagine It's a listed building and so hard an expensive to update. Overall a lovely night and a pleasant morning having breakfast then a walk. Absolutely would recommend.

Just needed to put my head down for the night. Reception was friendly..I arrived late at 2340..friendly night guy..room was adequate for my needs..Room 9 cold tap handle was missing, but a shsve was possible and teeth with warm water..mattress protector needs a boil wash and new carpet would freshen things. Shower was luke warm but manageable..heating was fine..tv ok..1 night fine;)

Fantastic stay. Staff extremely friendly, especially. John and Dominic who work behind the bar. The rooms are fabulous, showers amazing. Would definitely recommend this hotel if you're coming to Nottingham for trip.

Was lucky to be the first to stay in one of the rooms in the new wing. Very clean and comfortable with all new furnishings and new 55 inch tv Unfortunately, I was only booked in for the one night; arrived late and left early. Overall a short but pleasant stay. Would book again in future if visiting Nottingham.

We had arranged a weekend with friends in Nottingham and had booked 2 rooms. First morning the housekeeping staff came as we were leaving, for the day out we had planned. When we returned we expected our room to have been serviced, no towels at all in the room and no made bed. Nothing on the tea/ coffee tray had been replenished. When we rang reception to get some towels no one answered so after a long day we had to go down to reception to get them to get us some towels, after waiting nearly 5 mins while the reception staff ignored us we were told someone would bring us some towels. Next morning our friends went down to breakfast early before us, to be told it wasn’t included in the room - it was, and rather than check the booking they were very rudely told that they couldn’t have breakfast. They were not even offered the option to pay for a breakfast. They ended up going elsewhere for breakfast much to our embarrassment after we had arranged the weekend and booked the room. After speaking with reception they confirmed that breakfast was included and gave us a card saying we were entitled to breakfast - much use that is as our friends had already gone and had breakfast elsewhere and we were not offered a refund on our booking.

I really wish I'd paid attention to the negative reviews of this hotel before I booked. I paid £153 for a single night of misery here, when it seems other nights are about £35-40 -- but even at that cheaper price, I'd still avoid it like a plague. The hotel has no parking, and on-street parking was non-existent. The corridors on our floor reeked of smoke, with a hint of ********* smoke. On first glance, our room was fine. Decent size, big windows etc. However, closer inspection revealed: - red stains on the wall, that looked like some sort of jam but who knows. - brown stains on the wall, I shudder to think what these were - the tap on the kitchen sink was not securely attached to the sink and came off when i tried to use it - the shower cubicle smelled of raw sewage - the bathroom needed a deep clean, lots of (what looked like) pubic hair on the floor, and general 'shower gunge' build up - there was about 20% of a full toilet roll available, with no others provided - the bed was presentable, but had long black hairs inside and under the sheet - the sheet was way too small, and uncovered the mattress during use - the walls in the room were paper-thin Additionally, and I can't really blame the hotel for this, next door is a student bar that was very loud most of the night, but nothing compared to the people in the room next to ours that played very loud music until 1am. Not the relaxing night before a 13.1 mile run we wanted!