Descubra sua estadia em Vineuil-Saint-Firmin

The whole building was alerted three times a day. No one explained why, the room has a pungent smell, online guarantee, and the direct purchase of 200 euros in addition to the room rate. I have not received my refund after returning home. The fee is more than 1400, including breakfast. The stay is told not to include breakfast. The breakfast fee is 25 euros per person. It is recommended to be careful when booking a Ctrip foreign room. Everything is not well coordinated.

Terrible and actually revolting experience. I check in and get told I’d been upgraded - ok, no issues there. The room was okay but nothing special (I believe it was room 135). But I woke up in the middle of the night (3 AM) after a long trip to France, only to find a bedbug had bit me. I thought it might just be one, but I still cautiously checked. After flipping pillows and checking the sheets, I kept finding more. Finally I tore off the mattress cover and again more and more bugs. In short, the bed was COVERED IN BED BUGS. I went to the reception at 3AM and got a cold “sorry” and “here’s a new room”. The new room (room number 103) was not only a downgrade, but also next to a very loud power generator that buzzed every minute, non stop. Other problems: - The carpets are dirty and stained. - No power outlet in the bathroom. - The rooms are not sound proof at all, it’s a total lie. - Why put a coffee machine in the room if you are not going to provide pods? - Staff never greets anyone. Very cold and rude. - Despite the incident (I showed the staff photos of the bugs as proof at 3AM when I went to the reception) no compensation was offered. No discount. No apology. Literally nothing. This was a business trip and paid by my employer, but almost 1.000 EUR for 3 nights and having level of service and hygiene is despicable. You should be ashamed.

Having stayed several times at the Auberge du Jeu de Paume we were not disappointed with our latest visit. The welcome was its usual rapid and very friendly self, and one immediately gets the feeling of being at home. The hotel is very well sited for cultural and sporting events- the Chateau is just along the road and the racecourse right opposite with easy airport and motorway access. The room was beautifully presented with a large terrace overlooking the immaculate grounds. Dinner in the gastronomic restaurant was a little under par but still good. The new chef-until recently the No2 I believe- is still to find his way and some of the flavours were confused and seemed to be added for effect rather than being helpful. The white asparagus was excellent but the lamb was disappointing, consisting of a small finger of lamb with a very thick coating of fat. Hopefully the chef will find his own way soon. However highly recommended and we will be back for sure.

Ce n est pas un 3 étoiles comme annoncé, odeur humidité dans la chambre, les habits ont été imprégnés, pas de restaurant sur place comme annoncé, en remplacement on nous propose des plats à réchauffer au micro ondes et plus La machine à café pour le petit déjeuner etait en panne. Bref 1 nuit passable mais pas plus.

Super Hotel calme well placed Accommodation to top recommend !!

The hotel is well located, near the station, restaurants, the centre, a green corner for the walks as well as the castle. The staff is friendly and reactive. Only a negative point, I find it a pity that the shower is separated by a cortina instead of being in a cabin and that the bathroom is quite cold because in a square. The room is comfortable (bedroom, heating, cleaning).