Descubra sua estadia em Serris

Our destination was Disneyland. There is a large shopping center near the hotel 2 minutes walk. The hotel has a free swimming pool open from 8:00 to 20:00, a mini gym, breakfast about 9 € (which I don’t recommend taking. There is practically nothing there). The rooms are spacious, not very clean, black hair and dust everywhere, no air conditioning and the window in the bedroom did not open. The pillows are very uncomfortable. There is a mini kitchen, refrigerator, microwave oven, dishes and others. Towels, shampoo, soap, shower gel, hair dryer. 8 minutes to the metro station on foot one stop to Disneyland ticket for an adult 2€ child approximately 1€.

We just got back from our stay at the Ki Space Hotel. If you're looking for a fun and unique stay near Disney, the Ki Space Hotel is the way to go! Their robots were seriously amazing. These little guys are everywhere. They clean the floors, serve drinks, and even handle room service. It felt like being in a sci-fi movie! But the “human” staff was great too. They spoke Spanish, which was such a nice touch for our family. It made everything feel so much more welcoming.

The best feature of the aparthotel is the lovely staff and its location - it’s walking distance to Disney, it’s right beside the Val d’Europe mall which is also next door to La Vallée Village shopping outlet and the Val d’Europe rail station for the RER A train straight to CDG airport and Paris. The downside is that we had no airconditioning or fans on possibly the hottest week in France but for the price (which is well less than half if you booked a Disney partner hotel!) it was worth it - the bedroom and the lounge (with the comfy and easy pull-out sofa bed) both had double doors that opens up so we were still able to let some cool air in. All basic stuff we need were there like dinnerware, cutlery, pots/pans, kettle, fridge and induction hob. Our room also had a large balcony with table and chairs and so we were able to have dinner outside some evenings. Overall great value for money and we will use again.

I recently went to Disneyland Paris and as part of the Disney hotel and tickets, I booked to stay at Adagio as the website looks amazing. So brightly coloured and interesting with plenty of sunlight and friendly faces. It felt everything but. We arrived through the door to be in quite a dark open room, the glass on the doors out to the room was broken and everything just looked dark and run down. I chose this place because it was listed as 3 star and cheaper than the 2 star Disney hotel. I wish I'd chosen the Disney hotel now. The reception service was incredibly slow, it took forever to get served and the staff did not maintain any kind of queue on who to speak to next, so people kept jumping. The staff's awareness of what was happening outside of their computer screen was nil. I was in a mobility scooter and I felt invisible to staff. The counters were up high and there was no way of not looking up at the staff / being looked down on. When we finally checked in, bearing in mind time was at a premium, trying to get out the doors to the rooms was tricky. I couldn't do it without someone else and would have to walk despite pain if by myself. The doors were not automatic opening which might explain the broken glass. The 'apartments' are tiny. Some of the cupboard space you wonder why there's a door at all because it's just a waste of space. The photos on the website are taken with a wide angle lense. The bathroom is clostraphobic. There were 3 adults and 1 child in our room and we only just fit despite the website saying the the 1 bed apartments can take 4 people, 4 adults would not have worked. We went straight to the park, there was very little explanation of the shuttle services because they weren't part of the hotel. The adagio is linked to Disney but isn't a Disney hotel and boy did it show. Adagio didn't give us the tickets to get into the park as was at reception. We almost faced having to return but instead stood trying to sort it at customer experience. The website for the hotel is misleading, it says that there is a free shuttle every 15 minutes. It's once every hour there and back and it's a white bus that is marked up as 'special'. 4/5 buses the disability ramp didn't work and we'd have to carry the mobility scooter onto the platform. If you stay at this hotel and are disabled, you're probably better off getting a taxi. You have to get a taxi from Marne a la valle Europort anyway and its approx 16 euro one way. The hotel is next to a huge shopping centre but be warned that it's a trip and half to get to the supermarket from the hotel. You walk for a good 20 minutes inside the shopping centre. So being in a self catering apartment, you need time to go get food. However, if you plan to eat out then it's great as it's right next door. Sadly not a saving grace. All in all the Adagio was a massive let down.

Excellent Hotel. It's on the RER A subway line Val d'Europe stop, it's right near the station. Nearby are a delicious bubble tea shop and a Korean restaurant. Also a big shopping mall and even an outlet mall. The rooms are clean, good size, big comfortable beds. Most hotel rooms in Paris are tiny (we know from experience). The curtains block all the light. Front desk service was polite and relatively efficient. We saw the good reviews and we were skeptical, but we really had no problems with this hotel. The price is good. But to go to the city centre by RER took us around half an hour, not very close. And the subway tickets line can be long!

The good is location, near Disneyland, frequent free shuttle but not right infront of the hotel so I missed my stop and had to walk 1km back to the hotel. hotel room feels very dark, dark floor dark furniture. Toilet has many insects , silverfish. Very old hotel. Wallpaper tearing. Toilet ceiling fixed by a piece of wood. I stayed mid Dec, central heating is poor. The room is very cold which is unacceptable for me. Thankfully I stayed only 1 night. I also stayed at Staycity which is so much better. Except it’s further from Disney but has free shuttle to and from hotel and Disney. Will not recommend aparthotel adagio Serris.

Hotel was clean, room was very small but we were only stopping over for one night with the 2 of us so not a problem. Heater was provided. Parking was free and found a space easily. We had dinner and drinks at the hotel which were lovely and the food was locally sourced. Football table and arcade machine were a fun touch and the theming was nice too. We had breakfast but due to covid restrictions in Nov21, there was no hot food but it was still enjoyable. Only issue was in the very early morning we had trouble opening our front door due to the damp weather and (I think) the door swelled slightly. Had to lean out the window and open it from the outside with the keycard. we saw another family struggling to get their door open too. Mentioned it to reception so hopefully this has been addressed now and no longer an issue. Would stay again due to amazing price and proximity to Disney if driving.

This is our second stay here this time with our newest addition 8 month old baby. I was happy with the cot we were able to request for free, it was a “real cot” and not the foldable material style. It was ready for us arriving and had a sheet already on and a spare too. The hotel is suitable for the buggy as it has a lift. The 2 bedroom apartment has a double room, a box room with bunk beds (my tall 11 and 14yr old managed but I think that would be difficult in another year) to fit in the beds but they said they were really comfy. The double bed was comfy and enough storage for a short trip. We kept the cot in the living room and there was also a sofa bed in there too. It’s nice being able to close the door to the living room and the side door to the hallway, so if the baby was asleep we used the other door to exit the bedroom. We only used the kitchen for the kettle to make baby milk and store our juice etc in the fridge. We used the mircrowave to sterilise the bottles. On arrival in the room you get a bottle of water each , a small sachet of washing up liquid, a dishwasher tablet, a sponge for washing dishes, some tea and coffee sachets and only a few little milks. I bought two coffees from the breakfast area but it was a little cup , however it did until we went out and bought some larger coffees. The cleanliness of the hotel is really high, every day the housekeeping gave us towels, sometimes not enough so we had to ask for more. The bathroom was good, bath with shower over and separate shower cubicle and separate toilet room. So you could shower two people at once. We bathed the baby in the bath too so this was handy. You get little soap bars included too and a shower gel dispenser in the shower. The laundry room in the lower ground area was available and toilets and baby change down there very clean (for when you have already checked out of room or waiting to check in) they have a few seats outside the laundry room with a charger point available too. And a vending machine too . The hotel stored our bags free of charge as we checked out our flight was not until 11pm that night. The only complaint was in the last morning (our only morning to not be up early for Disney parks) we were woken up at 9 bysomeone ringing the bell several times he looked like a porter or maintenance man, we had been given a check out time of 12 noon as a late check out from reception and at 10.30am two men came back and this time let themselves into the apartment without knocking, this wasn’t good as I have a daughter and myself who were at this point showering and getting dressed to pack up and leave. For this reason it didn’t get 5 stars this time. The receptionist on the desk a lady with blonde hair was very helpful she put a birthday present for my friend who was also staying here aside for me and was very polite and friendly . The location of this is amazing, train station to Disney opposite 30 second walk and one stop, train station to return from Disney only