Descubra sua estadia em Provins

We arrive in this very well located certainly, but strongly disappointed because it is not mentioned anywhere that all the relaxed space is in renovation (pool, jacuzzi, etc.). We are therefore very disappointed because we had chosen this hotel only for the spa. I have explained it twice, to 2 people different from the reception. The hotel has a very good location and is very comfortable. Then a completely unknown gentleman, who managed to go back to our room with another magnetic card, and to finish we're going to drink a glass in the hotel's lounge bar on recommendation of the host agent. The hotel is a very good hotel, and it is a good hotel. A room more than average for one night at €135, fortunately there was a spacious bathroom to save a little stay.

Pros: The room was clean (apart from a small paper under the bed and stained cushions on the bed), the house is located in the medieval city and everything is done on foot, convenient. Cons: Unwelcoming staff (good humor, smile, where are they?), in a hurry to show you your room and leave. Then there was a problem with the air conditioning, a bad adjustment which caused it to not work in the other apartments of the house. A member of hotel staff came knocking on our bedroom door and locked the door before we had time to answer anything (probably in a hurry to solve the air conditioning problem but where is respect?!) Then, he gave us evasive explanations about the air conditioning (that all the air conditioning units of the different apartments had to be regulated in the same way etc.), unclear explanations. So we were cold (air conditioning set at 18°C), slept badly and had back pain the next morning (bad mattresses and bad pillows), we won't be back. I forgot, the different switches are not arranged logically, so we do not know what they correspond to at first. In short, despite the good geographical location of the Residence, I do not recommend this one, 145€ for one night, the quality/price is not there.

My wife and I stayed 2 nights, taking Bus 9B(2E ea) 1km from the Provins Station and arriving at 1PM. A smiling receptionist was quick to confirm our prepaid room and provide our key card. We took their lone elevator up to the 3rd floor. Room #38, located in the back, was nicely sized with a very comfortable king bed, desk with coffee/tea & water, charging outlets and an opening window to the upper town’s 12th C Cesar tower and Collegiate church. The toilet was separated from the sink/towel warmer/shower room by a small closet with hangers, robes & safe. The nice TV included Bloomberg Europe in English. With ample nearby cafes, we declined the 15E each lobby breakfast. This quiet hotel was 180m from the lower town’s large Monoprix and 800m from the upper town’s UNESCO Caesar Keep.

MERCI. Merci pour votre accueil , merci pour votre gentillesse , merci pour la propreté irréprochable de vos chambres , merci pour votre copieux petit déjeuner , merci pour cet adorable feu de cheminée alors qu' un petit incident de chaudière vous a été incomber . Merci pour cette petite histoire merveilleuse de l'ancien emplacement du billot de la maison familiale . Ne changé rien , c'est un vrai bonheur et une merveille ce dont vous avez . Nous reviendront avec grand plaisir dès que possible . Notre petite signature sur votre mur d'entée nous à également enchanté . Bruno Evelyne Dumontier.