Descubra sua estadia em Metz

Absolutely stunning hotel modern French design. Location even better. Superb stay with access to pretty much everything you want and desire. Our room was fabulous very good character and the pool very nice. Safe parking for our Motor Car with excellent members of staff to help you throughout. In the morning the breakfast service is again delicious and well supplied. The hotel is very ambient and offers selection and seclusion whilst dining. I really like this. Staff exceptional, very helpful and pleasant. Highly recommended especially for stop overs whilst travelling across a brilliant country.

I’d liked to say I loved this hotel, but I can’t. Being a 400+ year old building on the historic list means there is little the owners can do to make major improvements. Check in was easy. Our room was in the annex a couple doors down from the main entrance. A few items leading to the room could stand to be refurbished, such as the stairs and carpet runner on them. Those same items however, gave the hotel character. The access the annex rooms one needed needed to pass through two doors, each requiring a code. The room was large and had an intimate and historic feel to it. The period style furnishings added to that feeling. Our room overlooked the cathedral. The bed was uncomfortable to us, but would be fine to others. The bathroom was actually two rooms. One had the toilet while the other had the sink and tub. This is somewhat common in this part of Europe and wasn’t the first room we’ve been in that had that setup. There was a hand held sprayer, but no shower curtain, so one needed to be careful of where it was pointed. It did have a kettle for boiling water, but no safe or small refrigerator. There is supposedly air conditioning, but after turning it on we didn’t notice a difference or even hear the fan blowing. An email from the hotel said one can stop in front to drop off luggage, then go to a nearby parking garage. The issue with that is, the hotel is in a restricted driving zone with bollards prohibiting entry. After trying a couple different ways, we just went to the parking garage that is a 4 minutes walk from the hotel. Parking is discounted for hotel guests. We opted to pay 12€ for breakfast. It was typical European and had plenty of fresh fruits and bread items, eggs, cheeses, cereal, yogurt, tea, juice, coffee. The hotel is located across from the cathedral and near plenty of restaurants. Also, the are two free shuttle busses (N81, N83) that go around different parts of the city. They are like a free hop on, hop off bus and run about every 15 minutes.

Tout était parfait et au top 👌 Excellent accueil, personnel très sympathique, ménage également Literie parfaite Très bien mangé au restaurant de l’hôtel Nous avons passé un excellent week-end en famille 😃 Nous reviendrons sans hésitation 😛 Encore merci 😋

This is a lovely old hotel (above the main door in the stonework it says the royal hotel) an easy walk from the train station. Decor is lovely. There are extra sitting rooms downstairs and self serve tea and coffee is provided. Room was spacious for an Ibis, large bathroom, very comfortable beds and quiet. Breakfast was a bit chaotic, I don't think there were enough staff to cope with the number of guests, everything from food to cutlery kept running out. Loved the yoghurt and fruit but everything else was very carb heavy but that is probably my taste rather than French. My only problem was the house keeping lady. We had asked if we could stay an extra 30/60 minutes so we didnt have to hang around the train station and were told no problem the night before, yet at 1210 there was banging on the door and this angry lady was saying get out you leave, she would not listen to me, possibly a language issue but there was no mistaking the angry face. Maybe she should concentrate on the mouldy bathroom, unfilled soap containers and missing towels before she is rude to guests?

Place advertised limited parking but there was none. No handicapped parking either. Nearest parking was a block away and 12 Euros for 3 hrs but free from 1900 to 0900. Reception team unaware of parking rates and restrictions. Small room was adequate, kitchenette but needed air conditioning. Our 6th floor room faced west and it was hot. Fan provided helped. All instructions were provided in German along with a pocket size map in French. Excellent location near most sights in easy walking and bike range. Breakfast at 8.50€ was very European. Quiet area in NW area of city center near everything. No lobby or restaurant in our facility. Restaurants required reservations but plenty of outdoor seating was available in the many pedestrian zones. Beer averaged 6.50€ for 1/2 liter and wine for a small glass started at 3.50€. Grocery stores and gas stations are well hidden. Overall parking expense was a major drawback. Find a hotel that has parking.

chambre côté quais de la gare, avec tout ce que cela comporte d'incommodités: - les fientes de pigeon sur les vitres extérieures de la chambre - l'absence de volets et seuls des voilages et rideaux moyennement occultants et sales - les nuisances sonores: passage des trains de voyageurs, et de marchandises la nuit, ainsi que les annonces SNCF Par ailleurs, les nuisances odorantes liées à la cuisine confectionnée tardivement par certains résidents ont été très gênantes. Enfin, il n'y avait aucun débit internet possible dans mon chambre (mon collègue est venu le vérifier avec son ordinateur; il était au 3e étage où le wifi était accessible sans problème). J'ai signalé normalement ces problèmes à l'accueil, et j'ai été très mal reçu par la directrice, et un membre en particulier du personnel. Il m'a été dit, avec une posture et un ton autoritaires, je cite, ”vous êtes mal tombée”, ”vous n'avez qu'à changer d'appart-hôtel résidence ou prendre un hôtel classique”, ”je ne suis pas technicienne des bornes de débit internet sur les toits”, ”vous voulez que l'on mette immédiatement un terme à votre séjour?”, ”les problèmes que vous signalez c'est selon chacun, chacun sa sensibilité et on ne peut pas la prendre en compte pour chacun de nos clients”, ”qu'est-ce que vous croyez, ici nous avons 130 chambres toutes occupées par des clients aux horaires tous différents” etc... Pour terminer, la salle du petit-déjeuner n'est pas du tout accueillante, elle est sombre, mal agencée, et le choix des aliments n'est qu'apparent, et vite limité dans la semaine, par exemple la boîte à sachets de thé reste à moitié vide, ainsi que le panier à biscuits, il faut faire avec ce qu'il reste, et le café de la seule machine est imbuvable. Et les photos des chambres/studios sur le site ne correspondent pas à la réalité, elles ne sont pas du tout reluisantes mais plutôt très vieillottes. La proximité avec la gare ne fait vraiment pas tout.

Good, but Old, most free parking, Good breakfast,

This is one of my favourite hotels as I drive from France to Sweden with my dogs. Lovely staff that always go out for their way to make the stay enjoyable and even let me have room service really late in the evening, when I was tired after a long day of driving, and it normally was finished for the day. They speak good English. But the BEST with this hotel is the beds!! If I could sneak one home with me I would. ;) Super comfortable and lovely fluffy duvets and pillows in spacious rooms with complementary water and coffees and tea. The rooms are spacious. My dogs and I will be back! :)