Descubra sua estadia em Denarau Island

A beautiful experience for our first time in Fiji. Lovely people and location. We thoroughly enjoyed our time and the kids had an absolute blast! The waterslide is by far the BEST asset, behind the beautiful staff!

The Terraces Just returned again to this wonderful resort with my 2 friends. I can highly recommend this accomodation in either a 1 brm or 2 brm apartment. The apartments are very clean & spacious with all the facilities you need with a kitchen & laundry, with lovely views of either garden or pool & golf course from 1 or 2 of the balconies in the 2 brm apartment. The pool & gardens are highly maintained with plenty of pool loungers. The convenience to Port Denarau is just 5 mins walk away to all the bars & restaurants plus a fully stocked mini mart. All the staff at The Terraces are very friendly & helpful. I’m looking forward to my return again in November.

The breakfast is basically the same every day, the sound of the air conditioner is relatively large, the room is very good, the house is very loose, the backyard is the swimming pool, the children are very happy.

We were lucky enough to experience the Adults Only Waitui Beach Club Package which gave us a little bit more luxury of being pampered at the Spa and entry into the more sophisticated Journal Lounge. At the lounge we had daily complimentary high tea which was delightful, Bubbly with Breakfast and delicious complimentary sunset cocktails or Gin and Tonic with a beer for Hubby! The staff in the Executive Lounge went above and beyond with their service, in particular Payal who had such grace and Professionalism, Kara with her infectious laugh and Agnes who was a delight with her quiet demeanor. Mili, Loyalty Supervisor, thank you for checking with us that our stay was meeting our expectation (which it was) and giving us an insight on how the resort was travelling since Covid. Waitui Beach Club Grill...you cook an excellent steak and your staff's recommendation of the fish curry was spot on considering I hadn't tasted one before. Thank you to your staff who always made us feel welcome, especially Vau who always remembered our names throughout our stay! A big thank you to Claire too for indulging me with some French conversation which I remembered from my school days! Finally, thank you to Solo for your professionalism and friendly nature in both checking us in and out. We ran out of paper to note down more staff but please note you are all exceptional too. SEE YOU NEXT YEAR!!!

Usaia is the best employee here. His unbelievable service made my honeymoon perfect and fantastic. He recommended and taught me lots of information here in Sheraton and Fiji. Actually, we were only one Asian couple, so everything was too new for us, but bying talking with Usaia, he made us feel relaxed and better. I highly recommend Sheraton because of Usaia and his service. Thank you, Usaia. I will never forget you and your kindness 우사이아는 최고의 직원입니다 신혼여행으로 왔는데 너무 친절하게 모든걸 다 설명해주셨어요. 사실 피지가 처음이라 좀 긴장하고 익숙하지 않았는데 우사이아의 서비스 덕분에 긴장이 많이 풀렸고 쉐라톤이 너무 즐거웠습니다 정말 쉐라톤 자체도 괜찮았지만 우사이아의 서비스 덕분에 저희의 신혼여행이 정말 행복해졌어요 쉐라톤 그리고 이 직원분 추천드려요

Overall a poor experience. Customer service. Most of the staff are nice and friendly and have the bula spirit, however our stay was tainted by some unfriendly staff at the main restaurant by the pool, which some of the staff don’t want to help providing baby chair and just forgot about the requests after all. The restaurant staff just simply looks very unhappy or tired for some reasons. We have met some very friendly face and lovely staff, but it was unfortunate the restaurant customer service is consistently horrible. Front desk staff shows don’t show the same level of hospitality as to other hotels we stay in Fiji. Room: It’s showing it’s aged but the view is fantastic and room is well equipped and spacious, it suits well for family with a plan to cook. We notified the staff that two of the pendant lights aren’t working on day one. Yet nothing is fixed until check out. Food: We try buffet breakfast and dinners at the main restaurant and also take away from the red Buddha restaurant. Breakfast is pretty standard and average considering it’s Hilton, we stay at many Hilton hotels before, the food is one of the worst experience we had, in particular the buffet dinner, choices are very limited, it’s pretty much just a corner of food , pretty subpar comparing to Sofitel or Sheraton. Overall. With similar price it is hard to recommend this hotel to family especially with kids, the staff seems to have too much trouble to handle the demand of young kids and didn’t stand up to the great Hilton branding which is a bit of a shame. Rooms got beautiful view, foods aren’t great. The only bright spot would be the spacious hotel room.

Well worth staying here room very clean..staff was very friendly and helped us with everything we wanted. The food was delicious and nice buffet night in garden ..and we loved the live band music and the island dance and fire show …, we tried the Kava and enjoy singing with Natha sitting with him on the mat and also singing on the beach around the bonfire ..the resort very busy but plenty of space for us sitting outside beautiful and swimming good in in 2 pools very clean and nice water

The location is very convenient, the room is a bit old, I don't know if I can book this hotel here to pick me up at the airport, take a taxi to the hotel by myself, normal 15 Fiji dollars can be, I don't understand for the first time, the driver asked me 20 Fiji dollars, I gave him.

After getting rained out on another island we saw sunshine on Nadi so we changed our flight & were so blessed to get same day accommodations here. The wow factor starts with the short boat ride over to the island where you are instantly greeted with the biggest smiles & friendliest staff. We loved it all- the live music, Fijian night, pool table, swim up bar, relaxing overlooking the ocean, & the best breakfast. This location is an easy 30 minutes to the airport or Denaru marina which we utilized for a day trip to island hop. This is a beautiful island dripping in colorful flowers & dreamy palm trees everywhere. My only negative comment is there is a severely malnourished mare here that was being ridden. Both of the mares that had foals were underweight but she was all bones & it was heartbreaking. Please stop letting people ride these horses until they get up to a safe body weight & if they’re being fed “properly” than have her teeth checked out. Even while nursing a foal there is no reason a horse should ever be in that condition.

The hotel room is quite unsatisfactory, the area is sufficient, but the facilities are very basic; the pots and bowls are the most basic. . This price is also OK. . The most speechless thing is the surrounding environment, next door is a chicken roll, the big cock starts to croak at three o'clock in the middle of the night, all day. . The occasional plane noise is also very loud. . Anyway, it is basically impossible to have a good rest. . The aunt who cleans the hotel will also help you with the whole thing; I am used to putting things outside, afraid that I will forget to collect them when I leave them in the cabinet. . This aunt was very cute, and she didn't tell me a word when I received all my things in the cabinet, which made me look for things the night before I checked out. . Of course, this is kind, not a disadvantage. .