Descubra sua estadia em Santander

We have stayed numerous times at this hotel on our return to the UK by ferry....the hotel is always clean with good twin rooms and ensuite; the rooms may not be the most spacious, but very acceptable for an overnight stay. Very friendly reception staff and car parking both open and closed but under surveillance. Close to some restaurants and bars and a 10 minute walk to the main shops alongside the sea. Pet friendly. Breakfast is good. Charges apply to parking and pets!

Just got back from a lovely 7 night stay at Hotel Bahia. We booked the holiday package through Brittany ferries. Our room on the 5th floor lovely and quite and had the most fantastic view looking out to the sea and mountains. The Room was a good size with tv, fridge with complementary water, lovely big walk in shower, could have done with a kettle but we took our own. Breakfast was included in our package plenty to choose from the buffet. The staff on reception where very helpful if you needed anything. The hotel is close to all the shops and restaurants and a bus ride to the beaches. There's restaurant and cafe bar at the hotel, the staff are all really lovely especially Britana who always looked after us in the bar (not sure if l spelt her name right) apologies if l haven't. We eat in the hotel restaurant a couple of times food a bit pricey but nice. I would definitely recommend this hotel for exploring Santander.

From the outside the hotel doesn’t look like much but the interior more than makes up for it. Welcomed very nicely by staff and was easy to find our room. Room was a great size and lay out and the bed was incredibly comfy. There were always staff available if needed but we didn’t have any problems. The hotel was in a great location and the beaches and restaurant were lovely.

We were here 3 nights for a wedding. I usually take a liking or disliking to a hotel as soon as I enter. Well, i loved it. Its an old classic yet is super comfortable. The location, the spacious rooms and bathrooms, huge beds, with lovely antiques scattered about. Best thing IS THE VIEW FROM THE ROOMS!!!! Stunnnning!!!!! The terrace where you can have a drink or coffee has beautiful views too. The food is good in the cafe downstairs and I thought the breakfasts were very adequate. Everything correct. If i were to nitpick I’d love coffee NOT from a machine in the breakfast restaurant , but from a pot. Beautiful grounds, free parking and close to most things. Would i stay here again, ABSOLUTELY!!! Loved it.

Having stayed six times at this hotel dating back to 2015 we decided to stay again as we wished to be near Sardinero. We have not experienced any of the issues identified by previous reviewers in any of these visits, in fact quite the opposite, the staff were welcoming and the rooms were in decent shape and always large. The price was high but for the luxury of a senior suite I was prepared to pay over the odds. On arrival we were told that no senior suites were available and we had been upgraded to the Imperial Suite. Sounds good, but here the good news ended Issue 1 the whirlpool bath didn’t work. Reported to reception and was quickly attended by the maintenance man who after breaking the tile to access the motor reset fixed the problem! Issue solved - nope. It lasted 20 minutes and then tripped all the electric. On reporting to reception the switch was reset but no whirlpool bath. Ok, we’re not here for the bath and having been offered a move the next day at 12 noon we decided to stick with the room as otherwise it appeared ok. Issue 2, the air conditioner sounded like a jet engine. It wasn’t so warm anyway so we tolerated this. Issue 3, at around 5 am it became clear there was multiple pigeons roosting in the roof space above the bed therefore couldn’t sleep until they stopped making noise. Should have moved but we are quite tolerant. Issue 4, around noon time the noise from the AC was so load we had to trip the electric breaker to stop it. Again we should have moved. Issue 5, on night 2 we were again awake for a significant period because of the lift continually moving even in the middle of the night. Issue 6, on night 3 again the lift was not moving up and down almost constantly. This seems to be the overnight cleaner moving items to the storeroom, and guess where this is, next to our room 601. I politely asked receptionist to ask the cleaner to stop and she said he was going home now so it would be ok. She couldn’t move us as there were no other rooms available. On approaching the hotel director the next morning she was aware of all the issues even knowing that the lift was noisy and kept people from sleeping. I was offered a free breakfast which I refused purely because there is no soap in the toilets and this is being used by waiters and chefs to prepare and serve food. After much argument I was told they would refund me the last night stay, still not received it though. All bored by now no doubt. This hotel had deteriorated badly in the 7 years we have visited. There are so many easy fixes to make it better but nobody seems to care. Lights don’t work - replace bulbs AC noisy - stop it vibrating Bath doesn’t work - either replace the motor or borrow from another room given the Imperial suite is the best room in the house Lift - get an engineer Noise - stop the cleaner working all night making noise No soap - buy soap The list is endless, we won’t be back and I wouldn’t recommend anyone else does either. Ou

The hotel was clean and conveniently located. The parking is free which is unusual in northern Spain. The bed and pillows are very comfortable. The best thing about this hotel, however, is the staff. Wally and Eveline are awesome. They were always smiling and so helpful and accommodating. We requested a small fridge for our room and it was delivered immediately and also free. They also froze one of our water bottles so we could use it in our cooler when we traveled on. And their English is excellent. If Management reads this review, you have 2 superior staff people!