Descubra sua estadia em Ribera Baixa

Je suis scandalisé par cette hôtel j’ai effectué une réservation aujourd’hui dimanche 30 avril 2023 Je réserve une chambre pour 2 pour mes filles de onze et six ans et moi-même. Je me présente à l’hôtel à 19h10. Dans la réservation je n’ai pas stipulé que j’avais ma fille de six ans en sachant que le prix d’un adulte est à partir de 12 ans j’ai donc 2 enfants la dame me demande de rajouter au prix de ma réservation qui est quand même de 141€ 40€ qu’elle justifie en me disant qu’il y a trois personnes. Je lui explique que étant donné que la piscine est en travaux et qu’elle n’est pas fonctionnel qu’elle me fasse un geste commercial en sachant que j’ai deux enfants et que je suis la seule adulte. Elles ne veulent rien savoir et me disent qu’elles m’annulent la réservation qu’il n’y a pas de problème je trouve ça scandaleux après une journée de voyage mes filles sont fatiguées et elles me proposent de limite dégager je trouve ça d’un manque de professionnalisme elle se permettent de parler en espagnol de moi en sachant que je comprends ce qu’elles disent c’est un véritable manque de respect. J’ai l’habitude de séjourner dans la chaîne d’hôtel Ramada et là je suis tellement déçu que je ne ferais plus jamais de réservation dans cette chaîne La directrice de cette hôtel manque de respect et me dit que la piscine est ouverte de juin à septembre je n’ai jamais vu un hôtel avec une ouverture de piscine de trois mois sur leur site voilà ce qui est noté ( De retour dans notre hôtel contemporain, profitez d'une piscine extérieure, d'une salle de sport ouverte 24 heures sur 24, 7 jours sur 7 et d'un restaurant sur place) c’est complètement mensonger la moindre des choses c’est de le stipulé sur le site officiel A fuir car le manque de bienveillance et de professionnalisme manque cruellement dans cette hôtel si il était possible de mettre 0 je l’aurais fait.

This is my second stay and it's a lovely hotel but nothing special. It's very clean, lively and in an amazing location as you're only a five minute walk to the beach. But unfortunately it is super busy during peak times which would be fine if rooms were more sound proof but sadly it is very noisy with people banging, slamming and shouting in corridors all night long. The size of the pool is so disappointing because it is tiny and once you have more than four or five people in there it feels very crowded and it doesn't open until 10am which is pretty late. Room service is a bit odd as they seem to come anywhere from 8am to 3pm. Most staff are good at communicating in English which I appreciate and the bar and food costs are reasonable. Balcony view is great on both sides. I'm not sure if I would come back because it is expensive for what you're getting.

Impressive personal treatment. Excellent cleaning. All the workers are great. We have been completely satisfied. To repeat the experience. Looking forward to repeating this experience. Not just the staff. The facilities, also perfect such as dining room, bar, pool, etc.

I can´t even begin to say enough good things about our stay at La Galiana. From the moment we arrived, the service was impeccable – reception, pool bar, the restaurant . . . everyone was so attentive and seemed to love their work. The hotel itself is beautifully located at the top of a mountain, the design is perfect, attention to every small detail. Beautiful furniture, warm inviting wood and huge windows that make you feel like you are outside all the time. My room was beyond perfect with the a beautiful view of the garden, nice patio furniture on the private patio, a luxury. The bathroom was large and beautiful with both a bath tub and a shower that had an amazing water pressure and products from Rituals that I really like ! The spa was a special chapter – my massage was perfect, so was the sauna. I did not use the gym as we spent all mornings at the golf course but everything was so well organized and beautiful. The golf course is amazing – very challenging to say the least. The surroundings and the design makes this golf course unique, definitely the best I have ever played. Looking very much forward to come back to La Galiana, We noticed that they are building a new club house which will be the perfect addition to this already . . . almost perfect place. To the staff a La Galiana - you could not have done anything else to make our stay memorable. There are good hotels and well designed golf courses all over the world – it is people like you that make the difference between very good stay and perfect stay ! TAKK FYRIR OKKUR !

The hotel is located by the sea, there are no other buildings around, there is a large parking lot, very quiet, there is a golf course, a swimming pool, and a football field. It is a good place for vacation.