Descubra sua estadia em Playa del Ingles

From the base we could not stay in the hotel that we had booked for air-conditioning problems I think I remember , they relocated us in a much better one and with exceptional services both in conditions of the hotel Hotel like staff.

overall a very good stay.The hotel was clean and the staff very nice.The girls who managed the bars were lovely and friendly. Juan was also very professional. The entertainment was a little disappointing most nights. The two drinks policy very annoying, particularly as the beer measures are small enough anyway. rooms were clean but I found the poor fitting glass doors on the bathroom entrance very awkward, why was there a need to do this. Surely no one wants to see other people using the bathroom. It would also be nice to be able to get water for free throughout the hotel at all times of the day. A complimentary changing and shower room for departing guests would be extremely helpful and would go a long way in helping people want make a decision to return again. I found all the reception staff most helpful and friendly. It's a shame the gym entrance cannot be reached via the hotel. I did like the fact there was always plenty of sunbeds available for everyone.

The beds were very uncomfortable or I would of returned to the hotel the beds moved on wheels and were very squeaky even if moved slightly , I did mention but they didn’t seem bothered , also the family pool bar staff never acknowledged you standing there just ignored you whilst putting out glasses we were all inclusive and hardly had any drinks the children’s entertainment staff were excellent but not much in kids club going on location was ok needed a bus though

This time, I booked two five-star hotels on the island, both of which are owned by riu. Each has its own advantages and disadvantages. The desert is right next to it. The sunset is particularly beautiful, and the hotel staff are also very enthusiastic. The swimming pool is a saltwater swimming pool that feels like swimming in the sea, and the room is not bad. Mine is a pair of two single beds put together. You can also note that you need a single bed. There are a complete range of food and beverages, and you really get what you pay for. The hotel is not too big, but although the sparrow is small, it has all internal organs. The only thing is that when the wind blows near the desert, a lot of sand will be blown, but it doesn't matter if you go back to the room and take a shower. There are buses and taxis outside the hotel, the transportation is convenient, there are restaurants, bars and shops everywhere, and it is a very mature place for vacation and tourism.

We had a lovely time and was a pleasure to be there. The hotel is very friendly and the staff can’t do enough for you. The food is excellent and steaks are cooked for you as are other foods, a great selection. The position of the hotel 150 yards from beach and is ideally situated to all amenities.

This hotel was okay for room quality, but could be miles better and more organised Stayed at this hotel for a week. There were positives and negatives to my stay here. Unfortunately, most were negative Positives Rooms. Spacious, comfortable, good night sleep, quiet, nice decor, tv channel has one English news channel, but didn’t bother us much as I speak a little bit of Spanish so could watch a bit of the Spanish voice whilst getting ready to go to breakfast. Cleaned regularly. Pillows best I’ve slept on. Good location: So close to the beach. Shuttle bus to take you or the walk is 10-15 minutes and central to a lot of shops, bars and restaurants. Lovely walks too. The hotel also had a good shop on site that sold a lot. Also a hairdresser and tattoo parlour. Arcades were very good and entertaining in the hotel. Negatives Food. All inclusive was the most repetitive. I have ever seen at a hotel and the poorest quality. What you got for lunch was again served at dinner time. There was no theme at all. Pizza didn’t look like pizza and stuck to the hot tray and couldn’t pick it up even with tongs, the meat dishes were sometimes raw or didn’t look cooked. We ate in restaurants out of the hotel 3 nights out of 6. Breakfast had poor choices of hot food, but good for pastries and cereals which I was happy to eat. My friend who had eaten meat dishes had a poorly tummy for two days of our 7 day holiday. She thinks this was down to either the pool water or the food. Entertainment. Didn’t seem to last long and seemed very lacking. Some other guests: Not all, before I seem judgy and rude. A lot of guests I encountered were extremely rude towards my friend and I who were just trying to relax like most people. Had one woman in the lift who let these lads who had barged in front of us into her lift and not us when we had waited for 5 minutes for a lift itself one night, guests smoking near the shop and blowing their tobacco smoke into your face, reserving sunbeds and leaving them for hours and sometimes not even returning. Some even left their towels on overnight - absolutely unfair. A Middle aged woman splashed her leg out whilst underwater swimming which resulted me and my friend being splashed full on in the face in the pool and she didn’t even apologise. Also witnessed several children splashing other guests in the pool and whilst they were trying to sunbathe which made them angry and the parents did absolutely nothing or even apologise. Abysmal. Guests literally standing over you and breathing on you as well whilst you try and pick up your food in the food hall which I can only describe as a rat run or a school canteen. Also witnessed a family say to another family around the pool that their child had a tummy bug (D&V) and another viral infection and this child had been swimming in the pool that day? Room three negatives. My bikini bottoms went missing and I have no idea where they have gone. The last time I saw them was in our room. Never

Cleanliness is everything and it’s here in abundance! The staff are amazing and a special shout out to Santa and joel at the bar. Yurena, Vanessa on reception are fabulous nothing too much trouble. The rooms are cleaned daily To A very high standard. All in all a magnificent place with maybe a few tweaks needed. No where to dry costumes and towels a little rail Would be amazing or a collapsing airer would look so much better than clothes laid over tables on every veranda, perhaps more aesthetically pleasing to the eye! The restaurant keeps very odd hours and you can’t rely on in being open but the pool bar does do the very basics and they’re quite ok. So peaceful and serene with a very boutique feel.

We stayed from 1-12. May in the hotel in Maspalomas and we were really looking forward to this vacation. The hotel is perfectly located, the staff at the hotel is super friendly and helpful. .However, we unfortunately had to realize that there were a few points during the entire stay that took away some of the holiday feeling - A construction site at the hotel that woke us up every day with the construction noise - No advance information that the electricity in the hotel will be switched off on May 10th, so full use of the room was not possible - Before arrival we had to proactively approach the hotel to receive information regarding check in / check in code - In November we sent them an email about adjusting the room and never received an answer, which is a shame. In general, we noticed that communication and customer service has decreased, which is a real shame, it takes away so much of the anticipation of the holidays and the charm of the hotel itself, because we have recommended the hotel to our friends in the past and would like to continue to do so. We also tried to contact them after our stay but never heard back from them.