Descubra sua estadia em Palas de Rei

The receptionist area is located in what looks like a shed. The dining area is under a big tent. The rooms, however, are very pretty, with beautiful wood walls and floors and a tile bathroom. They look new. Each cabin has several hotel rooms. It’s all very pretty. There was no AC however with the window open, the room temp was great. The bathroom is an okay size with counter space around the sink and a shower with shower doors. The room also has a TV. The room was a bit small, but good enough. The nice thing is that it is outside the town so you feel like you are camping. Also, if you are walking the Camino, it is the first thing you see and that’s nice when you want to rest. The disadvantage is that it’s approx. a 10 min walk to town - but a pretty walk on a path with trees and fields on both sides. In fact, if you are staying elsewhere, it is worth walking to this hotel, since the path is quite pretty.

Pluses:- -Nice setting in the middle of nature -Aqua Spa & Massage facilities -Good food Could be better:- -Attic room allocation means one has to carry luggage up one flight of stairs. One has to be be ultra-careful while moving else likely to hurt one’s head in the lower part of the attic room. -Forgot a pair of new sandals near the spa pool which were reported as lost by the hotel, after a request was sent the next day itself. -The service at the restaurant during dinner was not upto the mark. I asked for only the main course of their set menu as I was not hungry, and was charged even More than their set menu price at the end of the meal! At yeh very least they could have informed me of this anomaly when they agreed to serve only one course! -The breakfast spread was also not great compared to other similarly-priced hotels on the Galician Camino route. -In short, this was the only hotel during my Camino travel from Sarria till Santiago de Compostela where I felt a lack of service-orientation.

The facilities were stylish and nice. Although it was a bunker bed, the floor height was high, so there was no inconvenience when using the lower floor. It was nice that each bed had blinds. On the 3rd floor, the kitchen, bathroom, and toilet were outside the room, and it was a room for 6 people, including 2 people. However, there was no information other than the room floor and bed number. Even though the reservation included breakfast, there was no notice or explanation about breakfast times. I went down to the cafe and said, ‘I have a reservation that includes breakfast. 'What time is breakfast tomorrow?' I asked. I could ask... but I was confused... I went in and out of the kitchen to check on the situation... I waited for 5 minutes. The male staff member wrote down a breakfast ticket for me at 6 or 7 o'clock, telling me what I wanted, coffee, milk and juice. When I came down a little after 6 o'clock in the morning, the cafe lights were off, as expected. The kitchen light was on so I tried to go, but the automatic door from the albergue to the cafe was locked. I went outside and knocked on the door, and he pointed to a door next to me. When I went there, I heard a voice, so I knocked and called someone. A male employee whom I had never seen before asked me to wait a bit, so I waited, but 10 minutes had passed. Since I had to walk a long distance, I thought I would have to give up breakfast, so I went back to that gate. ‘I am a guest. We were informed that we could have breakfast at 6 o'clock. My journey has been delayed. I would like a refund for breakfast.' I told him to wait until the manager came. He said he would come down soon.. A part-timer at the cafe was at work, so I told him the same thing, and he just laughed. I waited for 10 minutes and they didn't come, so I thought it would be better to just eat breakfast, so I ordered and ate it. I waited 45 minutes for a meal that should have been over in 5 minutes, and the journey was delayed on a rainy day, so I am leaving this review very tired. The facilities are good and there are few people, so if you want to rest quietly, I recommend skipping breakfast.