Descubra sua estadia em Bolnuevo

I want to give a 3.75 rating rather than 3 for a number of reasons. We stayed at the Dos Playas hotel for 10 nights in July. It was my wife, daughter (9 yrs), dad (90 yrs), mother-in-law (81 yrs), and me, we generally had a good stay. Some things the hotel does very well and there are some things that should improve. The hotel is very clean and comfortable with excellent air conditioning throughout. The beds are very comfortable. From what we could see, most rooms are the same size and of a similar configuration, it's only the rooms on the first floor that have the larger balconies with sun loungers. The balconies on the upper floors are a good size with two chairs and a small table. A small point but there are no loo brushes in the rooms. I can see reasons why the hotel decided it this way but many of us prefer to have one available. The facilities are good and there is a fair bit for the kids to do. The pool area is well laid out and well maintained (as is the hotel in general), this is where we spent most of our time. Many guests go to the beach during the day so there is generally space and sun loungers/parasols available. It can get a bit windy, which can take the parasols flying - the lifeguard will ask people to take them down if this is the case (sensible). One can hire a Balinese bed for €25/days which provides shade, comfort, and some privacy (sort of) - we did this on the last day as it was quite windy and we needed the shade. There are organised pool-based activities (aqua aerobics, water polo, etc.) a couple of times a day, participation is not compulsory ;) The kids' mini club runs mornings and afternoons with supervised activities, games, and entertainment. Our daughter enjoyed it but as the majority of guests are Spanish there was limited opportunity to communicate with other children. This is not a complaint/problem, just an observation. There is a kids mini-disco at 21:30 and once a week there is a Disney show (it goes on quite late but hey, it's Spain and we're all on holiday). There is also evening music entertainment for adults. The staff are great, very friendly and helpful - I can't fault them and this is one of the major strengths of the hotel - they have done really well with their hiring. Our major disappointment, however, was the food. Considering this is a 4 star hotel, the quality of the food needs to be better. We booked full-board because the photos on the website give the impression of a high-quality buffet. After the first night and then breakfast, we were seriously considering switching to B&B but we persevered. That said, we ate at other locations a number of times as the quality was not up to standard. Some examples; cold scrambled eggs made from powdered eggs, bacon that was barely cooked, lamb stew that was all bone and fat, stale bread rolls at breakfast. We had an omelette made up at the grill which was almost inedible (again, powdered eggs and powdered cheese). To be fair, there