Descubra sua estadia em Berrioplano-Berriobeiti

When you enter the room. There is no light that lights you to insert the card into the slot. It is quite difficult to hit. Without being able to give the lights. The first day. It's sad to say it, but the bathroom cup was dirty. We had to clean it. The other day we told the cleaning lady. Otherwise a very comfortable hotel

Good reception at the reception, a small explanation of how the building has emerged . Fine restaurant and good price

The official website of the hotel shows some photos of the rooms, but when you arrive at the hotel and you are allocated room, it seems that it has nothing to do with the photos. This is because the 1st floor rooms are older, and therefore have a older furniture. In our case, it has not the furniture baggage support to open as it appears on the web, older bed head, older box than on the web photos, other apps, the printing works not well, ... Totally, that surprise comes when you see the room and this is not what you had booked. And they didn't notify us when booking that there were such rooms other than those published, because if they knew, we would not have booked this hotel. We called the same afternoon in the reception and a very friendly girl who cared very properly changed us from the second day. The new room at 2ª plant was better, but it is not that it was recently renovated, but if it was a little more to what we had imagined once surveyed on your web. The hotel was very comfortable and very comfortable.

I had not been here since before the pandemic, so it was great to be back and meet the friendly, kind, helpful staff that works in this hotel. It is located in the modern part of Pamplona/Iruña, which is not especially beautifuf, but if you don't have your own vehicle, it is very close to the train station and still within walking distance to the old town (20-25 minutes). There is as well a city bus-stop 3 minutes away from the hotel's entrance, where bus nº21 stops and takes you to Pamplona main bus station. The hotel's inside is modern, comfortable, clean and welcoming. There is a lift, good wifi and a computer for guests beside the breakfast room. The rooms are also comfortable and well-equipped, the en-suite bathroom is very modern and clean too, and the breakfast-buffet is good and filling.

Somos una família con cinco miembros. Eso es un problema vayas donde vayas. Escogimos este establecimiento porque no había nada más ese día en Pamplona. Las habitaciones son amplias y limpias. Ese punto es muy positivo. El baño limpio y amplio, pero muy oscuro. Triste, pero positivo también. El aire acondicionado de la habitación potente, pero en los espacios comunes no hay nada. En agosto era un horno, supongo que en enero será una nevera. La recepción es la zona más triste y sucia. Te hunde la moral solo con verla. Es una mala primera impresión (y si le sumas la máquina de vending, ya....). El check-in digital es la opción de este establecimiento. Me parece una mala decisión, y más si tenemos en cuenta el barrio en el que se ubica este hostal (complicado a partir de ciertas horas de la noche, como para que algo no funcione bien, y te quedes en la calle.... ). Por cierto, el establecimiento está pared con pared con una gasolinera. Este hotel es la solución para grupos de jóvenes (el wifi es muy bueno) o parejas con dos hijos. Pero a nosotros no nos compensó, porque acabamos pagando 260€ por una noche las cinco personas en un hostal de 2 estrellas. No volveremos. m.

Room was nice and I liked the fact that the shower/tub controls were at the end of the tub opposite the showerhead. AC worked fine. Not much of a view. Rooms were clean, so no major complaint. I had no hot water one night nor the following morning. I made due as I had a lot of things to do. When I was checking out the nice clerk asked about my stay and I said it was very nice, except I didn't have hot water last night nor this morning. An officious woman came over and corrected me saying that there was hot water that morning. Clearly I had struck a nerve, but I wasn't complaining, just answering a question. Frankly, I know what water is hot and what isn't, and after running for 15 minutes this water wasn't even tepid. Since there was no one at the reception desk, I don't know why this woman felt the need to try to correct me, even tho I had been in the room and she had not.

Very easy access by car, parking no problem. Typical business hotel of elevated level in center of city, our preferred choice. 20 min walking to old town. For those who prefer a quiet hotel, even if no business stay. People who want holiday feeling with noisy kids should better look for another place.

All the great well-equipped, well-equipped had everything needed,the only thing that didn't leave me socks and towels for the girls who sleeped on the sofa bed ,as was for one night we got back with the Nordic that was there but you could communicate with the Reception through the application.Excellent cleaning wish you were kept like this .Recommended .

The service was incredible, they gave us a lot of recommendations, the members of the staff are jewels. The place it is absolutely stunning clean the hotel it used to be the old palace so it is amazing very good price, car parking service too basically treated like a king.