Descubra sua estadia em Arenales del Sol

This is a great place to stay overnight for late arrival or early departure from Alicante airport. Reception staff are friendly, thoughtful, polite and helpful in booking taxi, advising on local restaurants and explaining the Hostal facilities all in good English. Room was very clean with effective air- con and beds very comfortable. Unable to comment on breakfast service as flight left very early. Hostal overlooks open heath land with pathways for enjoyable stroll away from town traffic Only downside of stay was poor sound insulation in building so the noise of furniture being moved around in the dining area very late at night by other guests returning to premises when no staff were present became a nuisance

Great place, clean with all you need for a place to stay. Actually maybe more than many hotels - my room had a wardrobe and drawers!! The breakfast is spot on, just what’s needed to set you up for the day. The staff are great - really friendly and helpful. If I do return to the area, I would look to stay here again.

I'm trying to work out the target customers for this hotel due to its location. It's out of the town (Santa Pola), situated next to the N-332 (busy north-south coast road), and on the edge of a retail park. As a result it has no room for facilities (outdoor pool, tennis courts, etc.) although it's new so everything is up to date. Rooms have a large balcony which I guess would be nice in summer. That's about it. Even the bar is a solitary tap in the hotel lobby - no separate area. Breakfast was standard but no complaints. The retail park has various eating and drinking places - KFC, Burger King, other burger places, various bars - but I didn't find a real Spanish one. Quite a lot were closed as it was out of season. For those familiar with the UK I thought it was very like a Premier Inn or Travelodge and a 4* rating is misleading. I'm thinking it's really an airport hotel so not for a long stay.

The hotel is about 13 euros from the lively neighborhood of the seaside. If you are departing from the hotel, you need to ask the front desk to help you call the car. The cost of attaching the car is about 5 euros. Breakfast 12 euros / person, not much things, still exquisite. Underground parking is available for a fee, and on-street parking is free. The hotel has a good internal environment with 2 swimming pools. Two-bedroom house, one with a bathroom, and two chairs for relaxation on the outdoor balcony.

For a budget hotel, this place has everything you'd want in holiday accommodation: bed, desk, working outlets, bathroom with separate toilet and shower. Sadly half the channels didn't work on the TV. There was also a cafe in the main Ibis hotel that provided breakfast but I never tried it. Location wise, it's opposite a quiet beach area, but if you want to go out and don't have a car, your only option is the C6 bus or taxi. Overall though, I highly recommend it if you just want somewhere to rest.

Our overnight stay at the hotel had its ups and downs. We booked two double rooms for ourselves and our teenagers. Unfortunately, one of the rooms was a letdown. It reeked of smoke, and the bed's base had some strange stains. The initial encounter with the staff was promising, with one person genuinely apologetic and sympathetic about the situation. However, another staff member didn't seem to care much when we raised the issue. They attempted to get rid of the smoke smell with an ozone machine, which worked for a short while but didn't last. Eventually, we were moved to a better room that was clean and suitable. Breakfast the next morning was a pleasant surprise, really nice and provided a positive start to the day. Another disappointment was the technical issue with the TV when we tried to use Netflix. Although we reported it, we were told it couldn't be fixed until morning, which was frustrating. Looking back, the enjoyable breakfast and the kindness of one staff member were nice moments, but they couldn't make up for the various letdowns. Hopefully, the hotel can address these issues to ensure a more consistent and pleasant experience for future guests.

We arrived very late in the night. The hotel entrance was inviting and the lobby was clean and pretty decent. The hotel check-in staff was very friendly and helpful. She checked us in and even assisted us with getting a hot meal despite how late it was. We then proceeded to find our room. The first thing we noticed was that the hallway on the floor was poorly lit, but we were tired so we jut cheked for our room and went it. On entering the room, it smelt unpleasant. There was a smell of old dust. We then went inside the bathroom. That was an awful experience. The toilet had dried urination stains, the shower vent was filled with dust and the bathroom wasn't fresh. We then tried to turn on the television and it wouldnt work. We called the front desk and the check-in staff offered to come to our room. She broguth a new remote to asisst with the television. We complained about the room and asked if we could be moved. She said the room we got was for disabled persons and hadnt been used in a while ( which was obvious) but it also wasnt clean. She offered to try and get us into a new room the next day for which we were grateful. We tried to endure but had trouble sleeping because the air conditioner was filled with dust. We eventually fell asleep and by the net morning I couldnt breathe. My nose was stuffy and I felt like i was choking on dust. We decided to just check out early and find another place as at this point we just had enough. We checked out and were told that we would receive a refund for the remaining nights we did not stay. We booked for 3 nights and stayed for 1. A week after we checked out , we receievd an email stating that they will not refund the nights that we did not stay without valid explanation. Highly disappointing! Defintiely won't go back.

Hotel prices are not expensive, the scenery is good. Rarely there is a Jinfu Chinese restaurant, which is a combination of Chinese and Western. Because this is a foreigner business, there are few Chinese. It tastes good and the price is too affordable.