Descubra sua estadia em Alcudia

We had stayed at this hotel before, prior to the pandemic, and really enjoyed our stay, so were eager to return.  Unfortunately, our return stay was not as good, which was a huge disappointment. We were given room 318, which has a partial sea view, but generally a view of a petrol station, and the hotel bins. Not the best start, given the smell. As we unpacked, we noticed the air con would only work on fan 2, any other setting resulted in the air con switching off, on its own, not so much of an issue. Then we noticed the toilet flush didn't work, or rather the eco-flush didn't. Then we noticed the washing line in the shower had snapped and had not been replaced. Then we noticed the balcony door handle was loose (almost falling off, I tightened this myself). Then we noticed some of the balcony railings were not secure, one, which was supposed to be secured in three sections was only held on by the middle section and rocked if leaned on.  There were only 2 chairs for the 3 of us to sit on, on the balcony. Then we noticed the light on the kitchen was held on by what appeared to be either the wire or one screw. Outdoor light was cracked, wall had an S scratched into it, in the kitchen area, cupboards didn't shut properly, the room just felt worn out. I was of the impression that, as we had arrived at the end of season this year, the room had taken somewhat of a hammering over the summer and maintenance was lacking. I spoke with reception and asked for another room, was advised they were fully booked, so not possible. I explained that the air con was only functioning on one setting, the toilet only partly flushed, the clothes line in the shower was snapped and the kitchen light looked unsafe. I was informed the hotel no longer had washing lines in the showers (in which case, why leave the broken one in?) and that maintenance would be along shortly. A maintenance man arrived within 10mins and fixed the toilet flush. He adjusted the kitchen light, to hang slightly further on the other side, so it almost looked like the gap between ceiling and light fixture was intentional, and said he couldn't do anything with the air con, so just to use setting 2. We got on with the holiday and tried to put the issues with the room out of mind. Then the air con started leaking all over the floor, a steady stream of water. Back to reception, maintenance man was out again within 5 minutes and fixed the leaking air con and gave our son a bag of sweets, which was a nice gesture. A bit of the door handle fell off. I fixed this again myself. I was tempted to begin fixing the flapping seal around the door but decided against it. We began to notice, that whilst there were not many children in the hotel, our hallway was littered with buggies, which in itself was hazardous. As the holiday went on, we noticed that the bedsheets had not been changed, on either our bed, or our son's, this was the case for the entire two week stay, with the sheets at the end of the

We have just returned from a great stay here. - food we found great. We ate in the main restaurant for all of our meals and found it was varied and loads of choice. The freshly carved meat/ fish and fresh bread were our favourites. It’s better than some other 4 star AIs I’ve eaten at. - bar by the pool was great. Theres a covered bit there too so it has other options if you don’t want to be sat next to the pool. We rarely queued and it was only for a short time if we did. Staff were all friendly and drinks good. - room was great. We had a really comfy bed and enjoyed the evening sunset views from the balcony. There wasn’t loads of storage but we weren’t too fussed and plenty of places to put everything. - entertainment was good. There were some evenings not our taste but we are happy to chill on our balcony and other evenings were great. My partner took part in some of the afternoon activities and enjoyed these. - local area had lovely views. We like walking and found we could get to lots of different places within half an hour. The beach was only about 5-10 minutes and was lovely to walk along. I’d recommend the hotel and would definitely return.

We have just landed back from our holiday in Mallorca, we had a great experience at the INNSiDE Alcudia, staff are friendly and always happy to help if you need anything, clean hotel. Lots of choice at the buffet breakfast, wouldn’t say the food is amazing but we always found something. I can’t comment on the lunch as we only booked bed and breakfast. kids club is brilliant with so many activities for the children, it’s very relaxed and friendly. Our children had a blast (12 & 8). Although the kids club is aimed at children up to 12 years old and my daughter said she was too old to begin with there were still things she enjoyed doing there. We hired a car which would recommend as it was nice to be able to drive to the local towns in the evenings, Puerto Pollensa was our favourite. We had a great holiday and will definitely return.

Great hotel loved every minute of it staff friendly loads to do for kids during day time and at night time. Food great loads to chose from couldn't fault it atall. Asked for quiet room for the kids an got a very quiet room with a great view for bonus. Best hotel I've stayed at was half board a the drinks an ice lolly's during the day were very cheap. All round great holiday an service highly recommended

We enjoyed staying at the hotel ,everything was clean ,tidy and well organised Staff were friendly and breakfast was excellent The pools were good with 3 different areas with pools of different depths We ate the 1st evening in the Hotel ,a great buffet ,we also had lunch by the pool which was basic but of good quality

I hesitate to write this, as this might be the best kept secret on the island. This is absolute paradise. To be fair, if Magaluf is your idea of fun, then skip this review, as this couldn’t be more opposite. I can’t believe that this place exists. It’s a charming, historic Spanish manor (“possession”, in Spanish), oozing with character, kept up to the top standard, which wonderful staff. It only hosts a relatively small number of guests, often you have the pool to yourself. Sheep and goats wander, orchards surround, cicadas chirp away. Sure, as others mention, there were tiny red ants indoors if you leave food out, but it’s a farm! I can’t believe there isn’t more bugs and such. The menu is limited, but so are the clients, so it’s to be expected. Staff provide excellent off site suggestions. I feel very much like a family member here rather than a guest. Highly recommend, and I am very particular! Tip: Get the welcome basket. It’s a great first meal of local foods and a wonderful way to start your time here.