Descubra sua estadia em Lieser

We so enjoyed the Lieser Castle for 5 nights: incredible juniour suite overlooking the Mosel River, and all the windows opened fully letting in fresh air, and the heated floor in the massive bathroom required the cool fresh air. We enjoyed the pool and spa with many different steam rooms to choose from. Breakfasts were satisfactory. Ebikes were appreciated which we used for a day trip to Bernkastel-Kues. Only an hour drive to Luxembourg, so we also enjoyed a day trip to Trier, oldest city in Germany, and Echternach, oldest city in Luxembourg. Thanks to Pascal, Sabine, Mark, Christian, and Uwe.

The parking is across the road from the hotel. On arrival there was a sign in reception saying we are taking a break so wait until we return. The receptionist appeared in a couple of minutes and was very helpful, and subsequently we saw there was usually someone at reception so perhaps we were unlucky but it did not give the best first impression for a 4 star place. The hotel is nicely decorated. The room was average size, quiet, clean and comfortable but no fridge or tea/coffee making equipment, overall too expensive for what it was. The garden was pleasant though quite a bit of road noise. Dinner in the Culinarium restaurant was a bad experience. The food and wine was good but the delay and poor service were inexcusable. There did not seem to a manager and the staff did one thing at a time, e.g. they would bring a couple of dishes to a table then walk back to the counter without looking to see if other tables were ready to order, needed clearing or needed a drink, etc.. Sometimes all 3 staff would disappear, presumably to the kitchen, for several minutes. It took ages to get an aperitif, place our order, and even longer to receive the food. The wine list was extensive and included many local wines but the staff did not help the customers (no sommelier?). At one point a server taking dishes away dropped a knife on the floor, several staff walked passed it including the server who dropped it but only 5 minutes later was it noticed and picked up. The restaurant was about 60% full and most customers were getting upset with the service and delays. Finally one of the staff explained there was a problem with the system passing orders to the kitchen hence the delay in preparing dishes so we would need to be patient but would be offered a free drink. Surely a manager or the chef would have realised there was a problem and reacted sooner. Breakfast was buffet style but with a station to cook eggs to order. A good selection of food on the buffet, a nice setting in a glassed atrium, and there was a lady in charge who was friendly and efficient.

It was very nice to meet with a smiling face

Wir verbrachten zwei Nächte in diesem, von den Eigentümern geführten Hotel und können es im allen Belangen empfehlen. Es liegt in einem Wohnquartier ca. 1,5 km vom Ortskern wo man von den Touristen und den Parkplatzsuchern (im Zentrum) nichts merkt. Genügend Gratisparkplätze, saubere Zimmer, tadelloses Frühstück. Die Chefin ist sehr zuvorkommend und hilfsbereit. Es hat uns hier sehr gut gefallen!

Very nice 3 star hotel with excellent value for money. Rooms are spacious and well decorated, certainly for a 3 star hotel. Several buildings, all around the main building. Breakfast ist excellent. Lots of choices, fresh orange jus, excellent selection of cheeses and cold cuts. We had 2 evenings dinner in the restaurant. Food is good, at reasonable prices. Nice asparagus specialties. Excellent wine list with 1200 different wines. You can find some real bargains on this list. All in all excellent value for what you get and a great place to explore the Mosel region. Staff is nice and friendly as well. Will certainly come back when I am around again.