Descubra sua estadia em Kaiserslautern

I enjoyed this hotel very much. My treatment was wonderful and the staff is very professional. friendly, courteous and go out of their way to ensure you have a pleasant stay. Room was amazing. Clean and comfortable!! Great location to get around from. Breakfast was great and a nice addition. Highly recommend it!!

Last minute PCS out and the hotel was able to accommodate my husband and I. Rooms are with air conditioning which is not with all local hotels! Breakfast is a great variety. Overall clean and friendly staff. Only recommendation is to update the showers. Nonetheless, I would highly recommend for business or pleasure stays.

The hotel is centrally located, has no own parking and through the momentary building site it was a little bit fussful to find. The room was modern, clean and went out behind, so quiet. The mattresses were good. Something in usual need was the separate bathroom/wc solution in the inter-site area of the sleeping and seating area, little intimacy, so lightly. For one night you can ignore this.

The room we chose was a bit small for us, but based on the photos they display, there are obviously really nice suites available. We did like that they have lots of parking and that it's tucked away up in the hills (a pretty drive), so away from the much busier city center. The only TV channels available in English are news stations, but that's probably typical of most hotels in Germany. They offer WiFi so we were able to connect to Netflix without any problem. This place is HUGE! My observation is that it would be an ideal location for a large group of people with lots of meeting rooms, and I've never seen a larger/better beer garden (weather permitting) outside of Oktoberfest! It's really a large property considering the lodging, restaurant, beer garden! We ended up there because the in-town hotel that said they were pet-friendly didn't have a pet-friendly room when we arrived. This place turned out to be a very good pet-friendly option!

It is not very easy to raise this hotel. On one side it seems to be an old building (what you see in the heating situation and the old ventilators), on the other side you have really made a lot of effort with the setting of the rooms with beautiful furniture. The service was super friendly, that's what you have to say. On the other hand, everything works very provincial (I don't want to describe this more closely now, every guest should have an opinion on it), what you can do when booking a modern design hotel, In any case, if you are more used to big city hotels, you don't know. I didn't try breakfast and there was no coffee at 7 a.m., unfortunately, because no one was in the guest room. In short, the hotel is very friendly, very busy and you cannot make mecquets about the rooms. So I can recommend this hotel, even if I will book the next time I will probably make a nearer hotel (there are just about 1.5 km to walk to the center).

Unfortunately, the hotel is not so easy to find when you arrive by train and bus. If the bus driver is asked and still refers to the wrong direction, it will be very difficult, especially as we were guided in the opposite direction. Only on request from residents we found the way to the hotel. Our advice to the reception, to place a guide to the hotel at least at the appropriate bus stops, was certainly not transmitted to the management according to the staff's behaviour. In fact, the business hotel makes a good impression. The rooms are small and convenient, the lounge with the bar is invited and well visited. The open rooms for breakfast can also be used otherwise. The guests are noticeable and the communication with the staff of the hotel does not create any problems. The breakfast is a self-service buffet with 2 full coffee machines, mineral water, milk, juices, meat and cheese cut, cooked eggs and cereals for musli. Unfortunately, the standard breads are baked and not very tasty. Fortunately, there are also gray breads. A particular feature is the pancake machine that we didn't even know yet. After information from the open and friendly staff who take care of postponement at breakfast, this pancake machine is very popular among all guests. We had booked half-pense via our travel agent and then were very surprised by the respective 2-Gange menu. It seems to be the microwave use for the pre-fabricated products. On the first night there was a mixed salad, noodles Arrabiata and on the second night chicken-Cordon blue with brat potatoes and Ben&Jerry's ice from the paper cup. The hotel should refrain from the half-pension in the unsmayful offer. On the third evening we were referred to the American Restaurant Diner ́s Kullman. We could have a ́la Carte food for €15 per person at the expense of the hotel. The good food there was a nice experience for the yet insufficient and unsatisfactory hotel offer for the evening.

First, Booking is scheduled, hotel pays for check-in. At 7:30 in the evening, the reception of a Bai girl was very good. Unfortunately, I tried four times. Two credit cards could not be used. Contact Booking, can not handle, contact CCB Overseas Hotline, several times of hardship beyond patience, no manual customer service acceptance. At this time, the front desk changed a hei brother, a serious face, anyway: without money without check in. 300 euros in the wallet 💶, I don't know what disappeared, rummaging through all pockets, no results. Can't trouble others at night, change Trip.com, it takes nearly an hour, Trip.com brother has tried international and domestic credit cards, savings cards, contact European agents several times, agent phone hotel, European agents prepaid hotel, finally solve the problem, during the customer service help contact CCB 24 hours customer service, Waiting for more than eight minutes, no one responds. Get the room card, around 9:30 in the evening, in the lobby sofa 🛋️ daze for an hour, if there is a cigarette 🚬, it is best. The rest is very good at night, there is no American 🇺🇸 soldiers inside, it is estimated that they have gone to the Ukrainian border. Thanks to Trip.com, five-star service, although the price is much more expensive than Booking, resolutely offload Booking, follow-up itinerary ticket hotels all Trip.com booking.