Awful hotel. On arrival met by sour faced owners who watch your every move, and micro manage their staff, so painful to watch. Paid 200 CHF a night for a 'superior' room (they make up the prices - had no correlation to what I had already reserved). A 'superior' means you have a balcony looking on to the main road and are kept up by traffic and people shouting all night Wiring - hardly any sockets and very dodgy wiring system in room - not safe bathroom - constant noise of flushing water Wardrobe - smelled really musty could not hang clothes in there Single beds - it was advertised as a double twin. What it really is, is 2 camp beds pushed together - I had terrible back pain throughout my stay. The single beds are so small even a child would struggle Breakfast - extremely basic, the only saving grace was a coffee machine, the rest tastes like its from a petrol station Parking - 'free parking' but only room for 10 cars. need to park far away, lug bags, ski stuff Bar - had wanted a nice après ski hot chocolate or beer, bar is dead and dark, what a missed trick. The tightness of the owners of this hotel and the unpleasantness in which they deliver it beggars belief. Any joy or customer service has long since left this place. I feel sorry for them that at some point they lost their purpose, as this hotel is truly awful. The coldness is felt from top down. This hotel is stuck in a time warp and needs a complete overhaul and management change. it completely ruined my holiday.
It was very nice stay. Hosts Francis and Michelle were very hospitable and friendly. The hotel itself is very nice with its authentic interesting historical atmosphere. It was very nice to spend our three days there. Room was clean and comfortable. Very nice breakfast and dinner! We liked everything very much! Special thanks to Francis. We felt as if we were at home. We a traveling a lot and visiting a lot of hotels each year and we can say with confidence- this hotel is a real gem!
The hotel staff are incredibly welcoming and helpful. The food is outstanding and very varied and the dining room and bar area are spacious with plenty of areas to meet friends. The location of the hotel is ideal for skiing, walking and for business. The room we had was newly decorated and was very spacious with a stunning view from the balcony. Very highly recommended !
Excellent
55 avaliações
4.4/5
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R$ 912
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Hotéis com café da manhãHotéis com quarto twinHotéis com 1 cama de casalHotéis com piscinaHotéis com cancelamento grátis
I have stayed here on many occasions with just my family and with friends and their families. I am always happy there because the general welcome, friendly management and staff make up for the rather dated facilities. Rooms and beds are small as is the shower/WC but in terms of value in a ski/mountain-biking/walking resort in Alpine Switzerland you get what you are prepared to pay for; it’s called capitalism 🤷🏼♂️ I will be back and if space is available I would not stay anywhere else in Les Diablerets and I have stayed elsewhere there 🤔 Hopefully the Isenau tele-cabin will be reconstructed soon but the newish 10 person tele-cabin to Meilleret is fast, efficient and only a 10 minute flat walk from Les Source and connects Villars Go but please don’t book before I do as I need to get in 😂
Having previously stayed in chalets for our family ski holidays (our son is now 9) we felt a hotel would fit our needs better for our 5 night stay. I found this hotel on the internet, booked direcetly as it offered the best price. We did our own transfers from Geneva airport using the train, then changing to the tram in Bex, the hotel did point out before arrival that the train to Aigle then the bus was slightly quicker, but we prefered the tram option. This was all easy to book on line with the swiss train network and is much more cost effective than a car/taxi transfer. Our was around £150 return for the 3 of us. We also booked our ski pass, ski hire and our sons ski lessons directly on line, the hotel did offer on our arrival but I'm sure it would have been at a premium. On arriving at 2pm our room wasn't quite ready, as check in was from 3pm. But this did give us opportunity to collect our ski passes from one of the automated machines using the QR code, and collect our hired skis from the shop next to the hotel 'Sports House' who were very friendly and helpful. The hotel has ski lockers for your boots and skis Once checked in we took our suitcases to our room, (there wasn't an offer of any help) having been up since 3am and clearly looking tired! Our room was a superior double (single beds pushed together) and a camp type bed for our 9 year old son. I had read that some found the hotel noisy, our room was on the -0 level just 1 storey high, so nobody above and hardly and passing people so it was perfect and quiet, other than party goers coming home at 2 am most mornings (not the hotels fault) The room was beautiful, spacious and clean. Strangley in the lobby/wardrobe area it had a fabulous tiny kitchen with a microwave, full sized undercounter fridge, hob and sink. There was 4 plates, bowls and cutlery but no kettle or pans. We used the fridge to cool the water etc. I would be lovely if they included a kettle, but I guess they want the spend in the hotel not people making tea and coffee in the room. Breakfast was delicous, and a good choice of hot/cold. The ski lift was a short bus ride away, the bus stop just outside the hotel, so easy to get to the lifts. We ate out at local resturants all but 1 evening when we ate at Peppino's, the pizza was very nice indeed. We had hot chocolates in the hotel bar on two occasions, and got overcharged on both occasions, until I pointed out the error. We used the swimming pool 3 times, it was lovely to swim after a day on the slopes, the hotel provided dressing gowns and towels. Our room was cleaned each day by the time we got back in from skiing, we did end up with a huge amount of towels, they left clean but never took used away! The hotel loaction for the village is excellent, a few minutes walk to the local resturants and the co-op. We didn't really have any negatives on our trip, we knew it would be expensive to eat out, and it was. The cheapest item on most menus, pizza or bolognese was arou
The Villars Lodge is clean, well-maintained and in a great location in Villars. The bedding is super comfy, with great pillows and mattresses as well as soft crisp sheets. A great option for families with children since the efficiency units offer two private sleeping rooms with private sinks and just outside is a shared toilet and shower area for the family. Loved my stay!!
Family of 5 (kids 10, 11, 13). The transfer from Geneva was 1 hour 20, very easy. From the moment you arrive you are made to feel so welcome, the chalet is simply gorgeous and magical as it was dressed for the festive period (our stay was 28 Dec to 2 Jan). The layout is easy to get around. Beautiful bar and lounge area serving a range of foods. We had two interconnecting junior suites which are huge and have plenty of room. TV has British channels and ability to beam your phone for netflix etc. Wifi very good. Games rooms for kids and adults. There are several restaurants in the hotel and plenty of great restaurants in town which the hotel can book. If coming during February half term, I would suggest booking ahead. The spa is phenomenal. I would highly recommend emailing them to book in advance especially at peak times like February half term or Christmas and New Year as they get booked ahead of time so avoid being disappointed - there was little to no availability for walk in’s. The pool is lovely too. Dressing gowns and slippers are all in the rooms. Lift passes - get from hotel reception. We hadn’t pre-booked skis but this was straightforward. There is a rental place at the top of the mountain. The train stop is directly opposite the chalet and takes 15 mins to the slopes. Very easy. I would also recommend booking a locker in the ski shop so you don’t have to traipse with skis and boots / it’s a godsend and about 25chf per day and it fits 6 persons gear. Well worth it. We hired an instructor from ESS in advance. There are several restaurants on the slopes but a very popular one is Hotel du Lac / again book ahead or book for the following day. Great family restaurant. All in all it’s an amazing hotel with top notch service - you cannot go wrong and we will return.
An exceptional experience. Very warm and friendly manager - she made us feel very comfortable, and had great humour. High quality room and very clean. Would be rated 4 star, not 3. Very happy and will return again next time. Highly recommend for value for money.
Quality of this hotel well exceeded our expectation. The room is very spacious with good amenities and beautiful views from the balcony. Food served at the breakfast is great and we enjoyed dining at the outdoor terrace with fresh air and fantastic view. The hotel is located in the center of the village with restaurants and shops within a short walk. We also enjoyed the jacuzzi a lot and it is as big as a small indoor swimming pool. The staff are all very friendly and helpful. We had the chance to meet and talk to the new owner who has made lots of efforts to make it an upscale property while still charge very reasonable rates. We are lucky to have chosen this hotel for our short stay in the village during this summer and will definitely stay here again for a ski holiday next time.
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