Descubra sua estadia em Vermillion

Booked a two night stay to attend our son’s graduation , phoned ahead to ask for early check in but due to busy season was told not until 3:00 standard check in . Arrived at 2:50 and were abruptly told that room would not be ready for at least 30-45 min when I mentioned we phoned earlier and were told three o’clock which is the standard check in time front desk very nonchalantly said they had oil field workers checking out that are dirty … they were short staffed and that they were at capacity . Not sure why that information was relevant to relay to us . We returned at 3:50 room was ready and were informed rooms are only cleaned every three days and if we wanted housekeeping during our stay we would have to phone before 11:00 am to see if we could get housekeeping ? Never in all of our years have we had no housekeeping … rude staff at pool area … never anyone at front desk and had to hunt down housekeeping for more coffee and then told to go to front desk for more towels . Not a fan of writing negative reviews but we would definitely not stay here . We felt like an inconvenience from start to end and coming from the hospitality industry ourselves we are very forgiving .