Descubra sua estadia em Levis

We were delighted to stay in this new and very clean property twice on our way to and from the Maritimes. It was a very convenient stopover, close to the highway and other amenities. There is lots of free outdoor parking. The room (with 2 queens) was spacious and had everything we needed, including a small fridge. The bathroom was quite large. The outdoor pool was small (more of a hot tub), yet pleasant. Would definitely stay again.

The hotel is modern, clean, simple, and not crowded. Highlights were 1. The coffee-maker near the front desk; It makes (complimentary) on-demand coffee, espresso, hot chocolate and everything in between. 2. the outdoor pool (or is it a hot tub?). Guests must sign up for a one hour timeblock to use the pool, which is brilliant. 3. Simple gym. No one was in the facility during our entire stay. 4. The complimentary continental breakfast had something for everyone, and was set up to be safe (the staff prepared the food guests select). When my teenager went through the line a second time, it did not raise an eyebrow. 5. Pet-friendly room options on the first floor, right near the door. 6. There was a refrigerator and microwave in the functionally well-designed rooms too. I would definitely stay here again.

Even the guy at the front desk on checkout said this is a 2 star hotel. When I went to check out he didn't speak to me. Handed me the statement and just scowled. When I told him I wasn't happy with the stay he just told me that if I wanted 5 star treatment I shouldn't book a 2 star hotel! He had absolutely no interest in hearing suggestions on how it could have been better, he just wanted us to be on our way. Note: they don't have anything gluten free for their included breakfast (in fact half laughed when I asked). Note: although there are 2 EV chargers, you may not get to use them. They have no system to ensure people don't just plug in and leave their car there over night. Note: if you want customer service or any semblance of respect I suggest you try the Econolodge in Levis. They may not have a breakfast included, but they go out of their way to show actual hospitality. Will not be returning to the ”2 star hotel” at an inflated price.

Interesting value for money. Lunch included ok. Availability of two electric car charging stations (requires contact at reception to activate charging).

A perfect place with Thai take out across the road, a bakery and cafe also close. We went for a run on a designated trail and then explored the Chaudiere Falls with exceptional walking trails all walking distance away. The staff were friendly and helpful after a long day of driving. Lots of ample parking and great hot breakfast in the morning. Would highly recommend this hotel.

Issues: - No hot water in a room on the 6th floor. The hotel moved me to the right underneath, and still no hot water. The hotel manager called to offer me an upgrade to a bigger room on the 7th floor, but no guarantee having hot water. I declined because it's not solving the issue and I've already settled in. I said if she could first go check to ensure there is a hot shower in the room, they planned to move me to, then I never heard back. - Water marks on TV counter and also on the desk where the lamp is. - WiFi is not Hilton Honors, but Hilton Guest, similar issues to that of Marriott’s: still showing unsecured network with Novotel being the WiFi login landing page instead of Hilton Honors. - The room was dark, only with one light. Positives: - staff was polite One of rare hotels that the housekeeping did an excellent job. Unfortunately, it's unsatisfactory due to lack of hot shower, which is part of standard expected service, and the main reason for 2 out of 5 rating. Had it provided hot shower (not cold nor warm, but hot), this hotel would have earned at least 4 or 4.5 star rating.

I stayed for about 2 weeks and found it very quiet and comfortable. The kitchen was easy to use, comfortable and clean. The room and bed were clean and in order. Pillowcases, sheets and towels were clean and satisfactory. The shared toilets and showers were also clean and easy to use. The staffs were very kind and friendly. I would stay here again on my next visit to Quebec.

Belle chambre, très propre, bien aménagée, bon lit et literie, salle de bain desing avec tout pour notre confort. Hôtel au calme mais facile d'accès aux routes pour aller visiter la ville. Nous y étions une seule nuit et nous avons profité du déjeuner au resto le Galopin sur place. (Frais en plus mais pour 1 matin c'est OK) Cet hôtel qui semble modeste de l'extérieur est mieux aménagé, propre, moins cher, plus moderne pour les chambre que des compétiteur aux alentours. Nous y reviendrons car nous venons souvent à Québec