Descubra sua estadia em Guildford

The hotel is in Surrey, far from Vancouver, and the bus is also convenient. The entire suite is large, kitchen and living room, suitable for self-driving family living, living room sofa bed.

We had a solid experience at the hotel, having enjoyed the 24 hour gym, consistently friendly service, and large room packed with amenities such as a mini-fridge and a microwave. Thoughtful details like including hand sanitizers and sanitation wipes in the rooms and providing free bottles of water were unexpected and much appreciated. Thank you to the staff for the wonderful experience!

Good property with a few issues - As a Bonvoy elite member I usually resist checking in on the app and prefer to visit the front desk to request a room upgrade, but if I visit this hotel again, I'd probably just use the app. Before arrival the app notified me that I had been upgraded, but the front desk told me there was no upgrade, just a standard room reservation with two beds (I was solo and only needed one bed), and could not be moved because the hotel was ”full” (unfortunately, my parking lot/lobby bar/day of week lie detector test indicated that to be untrue). After check-in the app was confused, the amenities in the room I received did not match the room amenities on the app, which added to my suspicions that I was downgraded on arrival. So much for using my charm and status at the front desk :) My only request was a high floor with some kind of view, instead I was given room 707 (the hotel has 32 floors) facing the street with a beautiful view of a car dealership. Anyway, once I got beyond that, the room was clean, well organized, and quiet (except for some street noise, which is one reason I requested a high floor...). I liked the small window that could be opened, the weather was right for it and I turned off the climate control for the room for the duration of the stay. As I was miffed at my check-in experience, I chose to take my food & beverage revenue elsewhere, so I have no reviews of the facilities. The stay was uneventful until checkout, where I had to deal with the front desk again. I was charged for internet that is free for Bonvoy elites, and I was not charged the $15 per night for parking, which I know from experience will be much more when the hotel's non-affiliated parking service bills the rental car company, who passes the charge on to me with some eye-watering fees....Also, for some reason I was checked out at 9:30AM, even though I had requested and received a 1PM checkout. Their system couldn't handle giving me new keys, so somebody had to escort me to the room to pick up my bags after I stepped out for some ice. Overall, a great property that needs some work on it's systems and a little more training (and honesty?) at the front desk.

We were fortunate to find this property after the original hotel we booked gave away our handicap room. The staff was accommodating, understanding and extremely helpful. The rooms were clean, and the complimentary breakfast was perfect. I would recommend this property for anyone looking for a safe, clean place to stay. The staff ALL deserve kudos from the front desk, to the maids and the lovely ladies making breakfast. Top notch property.

Advantages: The decoration can be called a 4-star hotel, the traffic location is convenient, quiet, safe, and the front desk service is in place. At this price, it can be said to be cost-effective Disadvantages: no refrigerator, no indoor swimming pool, a few hairs on the bed, in addition, the air conditioner of this hotel is adjusted to 32 degrees and it blows cold air. This is the case twice, and finally complained about the parking lot that the hotel cooperates with, and clearly told the front desk about the license plate I also confirmed that the license plate number is correct. The hotel system entered my license plate number. The parking lot still put a warning on my windshield the next day saying that this is a hotel parking space. Fortunately, there is no ticket or tow away.

We picked the hotel because of its affordability and the ok reviews. It’s a standard two star hotel. Parking was free and just outside. The room itself was small and smelled bad. There clearly had been people smoking in our room at some point previously. The tv didn’t work (they rectified this by the second night). The room was dirty. There were squished spiders on the bathroom door that had been there a while. The sheets were stained with make up and something that looked like blood. Some of the pillows had clearly been in existence for 30+ years and needed chucking! The first night, there was a random man stood outside our hotel room when we arrived at about 10:30. When we went in our room he just walked off. He didn’t work there and I don’t even think he was a bore guest. The second night, when we returned to our room, the key card no longer worked. I told reception and were given access to the room. I think they would have given us access to anyones room if we had provided their number instead. The security is definitely in need of improvement. It’s a suitable place to get your head down, but I would only recommend spending the exact amount of time that you intend to sleep at the hotel and no more.

Good breakfast, milk, yogurt, cereal, coffee drink, bread, eggs, bacon, waffles, fruit, etc., coffee, tea is available all day, parking is convenient, travel is also very convenient, the surrounding gas station supermarket is very close

Stayed here before years ago, and that experience wasn't great, but since it been such a long time, I thought I'd give them another try as the reviews looked good in general. Checking in and checking out front desk staff was friendly and attentive and recognized my Diamond tier status right away. The cookies they have at check-in we're pretty tasty. The property while nothing to write home about, was clean and well kept, and felt safe overall. Parking spots were super narrow, so if you have a bigger car space maybe hard to come by on either side. Lobby and common areas and hallways all looked clean and up-to-date didn't notice any issues at all. Room was clean, and well kept. But the room did have two problems, 1. the bed was hard as a rock, and not very comfortable at all to me. I found the sofa bed (hide a bed) to be more comfortable than the king size regular bed 2. The light fixtures had a mixture of soft White, daylight bulbs making the room look off based on the light coloring. Breakfast had a good selection of the normal fare you'd find out a Comfort Inn cereal oatmeal fruit pastries etc. Warm food included eggs and potatoes, but the eggs were obviously powdered eggs and we're basically inedible I took one bite and couldn't stomach anymore, the potatoes were cold and rubbery, but at least they were edible and were actually real potatoes. Maybe they should have whoever prepares the cookies, be in charge of making breakfast, as the cookies were far superior to anything we had for breakfast there. I ended up with a better breakfast from Tim Hortons next door, while quite a bit less healthy, but at least it was actually hot and real food and had palatable coffee. Overall the hotel looks nice, and maybe suitable for some, for me it was only good for one night, but I probably won't return.

Is NOT PET FREINDLY! Seeing people getting SHAFTED into single bed rooms instead of the reserved KING bed rooms Plus had my best friend DENIED after calling 2 days ago asking if a support cat was allowed, only to be TOTALLY DENIED when he showed up on their HONEYMOON as they were MARRIED at noon yesterday! If this is the way YOU THE HOTEL treat customers, I've just canceled my booking for a month from now... you can keep the empty room, I'll go somewhere else with this attitude!