Descubra sua estadia em Guarulhos

Best cost-effective. The hotel is very close to Guarulhos Airport and always strives to serve you in the best possible way, from food to transportation, offering many advantages at very competitive prices. From my observation, they are still being renovated, but upstairs, it is the perfect choice to receive guests. Back in Guarulhos, I will definitely book again

The hotel is very confortable and perfect for a fast transit, they car that they have is very confortable and brough us from airport to hotel and back to airport for free with a perfect service.

No extra bed, the room is not very big; suitable for bringing children together; breakfast includes sausages and scrambled eggs, fruit and bread and a variety of drinks; this shop is very cost-effective. It is worth mentioning that the hotel has a shuttle bus to the airport, which is very convenient. We are on a flight at 7:40. We will have breakfast at the restaurant at 5:30, and the shuttle bus will arrive at the airport at 6:20. We will arrive at 6:20.

Very comfortable, new, clean hotel and transfer to the airport is excellent and punctual. Some details disappointed me: I took this hotel with breakfast because of my flight time, and I had few options, not repair the missing options, even though only half an hour after the start. Another thing, staff of different appointments appear to be not talking. I left the car parked in the hotel during my trip, and the car official said it was possible to hit the car around, while they made me pay for the checkout.

Good communication with the hostel and the transfer driver, they could make a map showing were is the meeting spot to help, but the message with the reference was ok for me who speak Portuguese, Clean bedroom bathroom , they have a tv, wireless, towel and body soap. The crew is polite, friendly and helpful, they helped me to order food, change money and show me the breakfast room. Fair breakfast, 2 types of bread, ham, cheese, butter, hotdog sauce, cashew juice and coffee. It was a good experience.

There are two very distinctive sides to my review here. The hotel itself was nice, the rooms were good and clean, breakfast and amenities were good, and location and value were great. My negative feedback comes from their policies/enforcement of their policies from their front desk workers. My wife and I arrived at the hotel at 9 PM or so after a 9+ hour flight, plus immigration, etc. at the airport, so a 12+ hour travel day, we were tired. We went to check in and were asked for our passports. I (who booked the room) presented mine and my wife gave them her ID since her passport was at her parents house in Brazil. The front desk worker stated that she needed her passport to be able to check into the room. I mentioned that I booked the room, and she had my passport, so I didn't understand what the issue was. She eventually gave me the key to the room, but said that my own wife could not go up to the room with me until she had a copy of her passport!?! I then noticed a sign behind the front desk that basically mentioned certain illegal activities not being allowed at the hotel. At the end, that is exactly what they treated my wife like, a working girl, not a valued customer. We have traveled ALL over the world, including other places in Brazil and we have NEVER been required for our passports at check in to ANY hotel. Very disappointed in this situation and will not be returning to the Ibis because of it.

I had to stay close to the airport for 1 night due to my last minute change of flight. This hotel is just 15min away from Guarulhos and there is a free shuttle from and to the airport, operating throughout the day and night. Hotel is quite busy so at some time the check-in might take some time. But rooms are quite big, clean, with perfect aircon and wifi. The bed matress is somewhat hard but ok. Breakfast is buffet with lots of choices. The thing I didn't like is that this hotel doesn't offer luggage storage. After 2 months of travelling around Brazil, this was the only hotel not offering this service! For me it is a minus. You have to check out by 12:00 noon, at the latest 14:00, and if you have a late flight you are stuck with your luggage. When I first asked the receptionist about the luggage storage, she wouldn't help at all. Even after I said that I have 3-4 hours left and would like to go for a walk, shopping and lunch. She just offered to wait for the shuttle with my luggage in the lobby. Thank God that later I run into another receptionist and he was superfriendly and kind to take my luggage to the backroom so at the end I was able to go for a walk, shopping and lunch! Hotel Monreale is in the centre of Guarulhos and there are plenty of bars, restaurants, shops nearby.

Very good hotel, with a super careful team, mainly those working for the morning shift,all I needed to resolve without difficulties,have transfer to the airport and a great breakfast, is close to everything, mainly from the center to buy something and visit the church ⛪ our Lady of Conception.

The bedrooms are comfortable. Good breakfast and very gentle service. Privile location. Room is wide. Room service is excellent. Air conditioning works very well. The night is quiet. Excellent cost-benefit ratio.